Applecare/Geniusbar Coverage

Discussion in 'MacBook Pro' started by althorne, Mar 2, 2008.

  1. althorne macrumors newbie

    Joined:
    Mar 2, 2008
    #1
    Hey,

    I've had my MBP for about 4 months. I bought the extortionate (£300) applecare for MBP, and my laptop has suffered a disfigurement. No hardware is damaged, only the casing. But now the computer will not shut.

    My question is this -

    Am I covered? Either through the Geniusbar (Where a charge will probably apply) or through the warranty.

    Cheers
     
  2. joekix macrumors 6502

    joekix

    Joined:
    Feb 2, 2007
    Location:
    earth, long beach CA to be exact
    #2
    how did it get damaged? if it was your fault, they probably won't cover it.
     
  3. MacBookJoePro macrumors regular

    Joined:
    Mar 10, 2006
    #3
    Depends on what kind of damaged there is and how it happened. Pretty much apple will not cover physical damage or accidental damage. How did it happen? We like stories here on macrumors. :D

    -JoE
     
  4. althorne thread starter macrumors newbie

    Joined:
    Mar 2, 2008
    #4
    i'm not sure how it happened to be honest. It could have been me, but it may not have been.

    So just tell me,

    what did I pay £300 for? In the most unabridged way possible, what do they cover? Because, other insurances for £10 a month cover accidental damage etc.

    Cheers
     
  5. MacBookJoePro macrumors regular

    Joined:
    Mar 10, 2006
    #5
    Here is the basics for AppleCare.

    What it says pretty much is that it extends the 1 year warranty to 3 years. It covers any physical hardware defects that may malfunction under normal use the product. This includes logic board, screen, HDD.. etc.. What it doesn't cover is physical damage or damaged done intentionally or accidentally. No cracked screens, no dents or dings. If your not entirely sure what happened just take it to or call an apple store and ask them if they can cover it. Who knows, maybe they'll fix it.

    -JoE
     

Share This Page