Applecare Higher Education National Contract

Discussion in 'MacBook Pro' started by RossMc, Aug 24, 2010.

  1. RossMc macrumors 65816


    Apr 30, 2010
    Newcastle, UK
    I bought my Macbook Pro a couple of month ago after the refresh.

    I just got this email today from Apple.


    Does this mean that I don't need to buy Apple care for 3 years?
  2. And macrumors 6502


    Feb 23, 2009
    92 ft above sea level, UK

    Applecare is slightly different as you get telephone support and so on, but yes as you bought through the education store you get a 3 year warranty on your hardware if anything goes wrong, which is an utter bargain given that you probably saved 10-15% too :) I think this may be a UK only thing, I'm not sure...

    You don't get the phone support of applecare if things go belly up, but then of course there are helpful forums like this to sort you out, but if anything fails and it isn't your fault in the next 3 years, Apple should be fixing it for free as far as I understand it - have a look at the T&Cs at the bottom of the HE site. I plan on getting a 13" pro in the next few months via the HE store and taking advantage myself!

    all the best, a.
  3. Eddyisgreat macrumors 601

    Oct 24, 2007
    Get the uplift if you can.

    HE Won't pay for phone support after two years (as described).

    Apple also won't pay for shipping your machine to their repair depot AFTER the first year of warranty which Apple considers full blown AppleCare and is included with every mac (as reported on these forums).

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