Hey guys, first time mac buyer and i'm looking at getting a MBP 13"
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A question for those aussy mac users out there. Is Applecare even needed? If one reads the warranties and refunds booklet on the ACCC website, it states that consumers are covered via statutory warranty under Australian Federal Law.
http://www.accc.gov.au/content/index.phtml/itemId/322947
I read an article recently regarding this issue, it seems that extended warranty packages are quite useless and just a money grabber, in Australia at least...and that the manufacturers are still responsible.
"The reality is that, regardless of the length of warranty offered by the manufacturer, Australian consumers have the protection of a "statutory" or "implied" warranty under the federal Trade Practices Act.
In essence, the law says consumers have the right to a refund, replacement or repair if the product doesn't last as long as one would reasonably expect, bearing in mind its cost. The law also says a product must be of "merchantable" quality and fit for its purpose.
The trick is, the act doesn't set any time periods. What constitutes a "reasonable" time depends on the nature of the product, its age and quality and how much was paid."
http://www.theage.com.au/news/business/money/warranty-warpath/2009/12/15/1260639187853.html
The second question is...is it reasonable to assume that a notebook especially of apples "premium" range products, should last for up to at least 3 years? One could argue that they offer themselves 3 year extended warranty plans, does that imply that the products useful life should be expected to last just as long?
For the aussy customers, has anyone ever expressed their rights regarding statutory warranty, if so what was your experience with Apple. I would really like to save that extra $335 AU.
Thoughts?
Cheers
A question for those aussy mac users out there. Is Applecare even needed? If one reads the warranties and refunds booklet on the ACCC website, it states that consumers are covered via statutory warranty under Australian Federal Law.
http://www.accc.gov.au/content/index.phtml/itemId/322947
I read an article recently regarding this issue, it seems that extended warranty packages are quite useless and just a money grabber, in Australia at least...and that the manufacturers are still responsible.
"The reality is that, regardless of the length of warranty offered by the manufacturer, Australian consumers have the protection of a "statutory" or "implied" warranty under the federal Trade Practices Act.
In essence, the law says consumers have the right to a refund, replacement or repair if the product doesn't last as long as one would reasonably expect, bearing in mind its cost. The law also says a product must be of "merchantable" quality and fit for its purpose.
The trick is, the act doesn't set any time periods. What constitutes a "reasonable" time depends on the nature of the product, its age and quality and how much was paid."
http://www.theage.com.au/news/business/money/warranty-warpath/2009/12/15/1260639187853.html
The second question is...is it reasonable to assume that a notebook especially of apples "premium" range products, should last for up to at least 3 years? One could argue that they offer themselves 3 year extended warranty plans, does that imply that the products useful life should be expected to last just as long?
For the aussy customers, has anyone ever expressed their rights regarding statutory warranty, if so what was your experience with Apple. I would really like to save that extra $335 AU.
Thoughts?
Cheers