AppleCare is strict?

[ajl917]

Obviously, this guy was just being a prick. Just go back some other time and see what happens. Also try having an older person do the exchange to see if that changes anything...

 

[Polymira]

This happened to a friend of mine.

We plugged his iphone into my Belkin car adapter for ipods. It fried in less then 5 sec (didn't realize it put out 12v alla firewire, while the iphone doesn't like that)....

He took it to the apple store (said he plugged it into his laptop and this happened) and they saw the back all scratched and just turned him away, he was there less then 1min.

Call applecare and complain, I called for him and got some stoner in idaho, they overnighted a return box with a loner, no charge. Ge got his new iphone in a week.

 

[polishmacuser]

This happened to a friend of mine.

We plugged his iphone into my Belkin car adapter for ipods. It fried in less then 5 sec (didn't realize it put out 12v alla firewire, while the iphone doesn't like that)....

He took it to the apple store (said he plugged it into his laptop and this happened) and they saw the back all scratched and just turned him away, he was there less then 1min.

Call applecare and complain, I called for him and got some stoner in idaho, they overnighted a return box with a loner, no charge. Ge got his new iphone in a week.

that happened to me in the first week after iday lol and well it wouldnt boot and i got it exchanged in less then 5 minutes lol and the funny thing is i got the grumpiest genius in the apple store he has never had a smile in that store. Weird eh

 

[KingKalukan]

Just an update for everyone: I went back and the genius i got the second time didn't think twice about exchanging it, thank you everyone for you kind comments and advice!

 

[savemefromtears]

Personally, I think that Mac "Genius" is probably an ***** who likes to use his position of authority to make other people miserable. You see that type in retail all the time.

are you fing kidding me?

can you be any more ignorant?

 

[KingKalukan]

are you fing kidding me?

can you be any more ignorant?

savemefromtears, apparently you didnt read my post about getting my iphone fixed because the second genius i talked to was smart enough to deduce that the dent that was in the iphone could not have possibly affected the wifi... so no he isn't kidding you, and no he isn't ignorant. The original genius i had though; he was ignorant.