AppleCare+ Proof of Coverage - not for iPad I ordered

Discussion in 'iPad' started by likegadgets, Nov 6, 2018.

  1. likegadgets macrumors 6502

    Joined:
    Jul 22, 2008
    Location:
    US
    #1
    Today I received an AppleCare+ Proof of Coverage that covers TWO IPAD PRO,12.9,3GN,CELL,1TB,GRAY.
    It includes the Hardware Serial numbers - one for each of the iPads

    The thing is I only purchased only ONE iPad, and that one is 512GB not the 1TB

    Once it arrives tomorrow I will check that that serial number is indeed showing AppleCare.

    Any one else experienced something like this?
     
  2. WolfSnap macrumors 6502a

    WolfSnap

    Joined:
    Sep 18, 2012
    Location:
    SoCal
    #2
    One is for the iPad, the other is for the Pencil.

    The names are wrong.

    Serial #'s are correct.
     
  3. likegadgets thread starter macrumors 6502

    Joined:
    Jul 22, 2008
    Location:
    US
    #3
    Thanks - Checking the serials on the coverage web site, one confirms is an iPad and the other a Pencil as you stated. Surprised they got the product descriptions wrong....
     
  4. Mabus51 macrumors 65816

    Joined:
    Aug 16, 2007
    #4
    Sounds like Siri is drunk over there at the AppleCare Center. :D
     
  5. danmanmtl macrumors member

    Joined:
    Jan 23, 2005
    Location:
    Montreal
    #5
    I got the same thing, AppleCare proof says 1tb but I ordered 512.
     
  6. Proteinaceous macrumors member

    Joined:
    Dec 4, 2004
    #6
    To confirm, you got confirmed coverage for the ipad AND the pencil in an email? I got the email for the iPad, but there is nothing about the pencil that I also ordered (in the same order with the iPad).
     
  7. cmaier macrumors G5

    Joined:
    Jul 25, 2007
    Location:
    California
    #7
    Same happened to me. I called this morning when I got the email and they were very confused and couldn’t explain what happened other than to confirm that their computer system had the right information.
     
  8. Lobwedgephil macrumors 601

    Lobwedgephil

    Joined:
    Apr 7, 2012

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7 November 6, 2018