Two question: 1. Is a crack on the screen of macbook pro covered under applecare protection plan? I have researched that it isn't. Which leads me to my second question 2. My friend dropped her laptop off her desk and it started messing up and she took it to a computer store and they fixed it for free because it was covered under applecare. How can that be? Both are from drops but they aren't both under applecare! Just wondering what applecare actually covers and why it was so important to buy!