AppleCare Purchased but not recognised

Discussion in 'Mac Basics and Help' started by Lasmic, Dec 25, 2010.

  1. Lasmic macrumors newbie

    Joined:
    Dec 14, 2010
    Location:
    Liverpool, England
    #1
    Hi, identical issue unfound.

    I purchased MBP 17 in June, with AppleCare.

    Apparently it's been auto enrolled? Or at least the AppleCare box that came with it says it is.

    I've logged onto my Applecare account however it doesn't state I'm covered, and that I have no current agreements.

    I've raided all my inboxes but I never received an email stating agreement.

    Surely I'm covered? It's on the receipt and I have the box...

    What am I best doing?

    Thanks!
     
  2. toolbox macrumors 68020

    toolbox

    Joined:
    Oct 6, 2007
    Location:
    Australia (WA)
    #2
    I would be ringing apple care after the holiday season and asking them exactly what is happening.

    They will be able to correct any problems there for you. Don't leave it too late! :)
     
  3. Lasmic thread starter macrumors newbie

    Joined:
    Dec 14, 2010
    Location:
    Liverpool, England
    #3
    It appears my MBP was covered, I typed the serial code into some link. After registering the MBP to my Apple ID it still doesn't recognise it. I'll give it a few days and if it hasn't I'' contact them to confirm.
     

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