AppleCare question about loose ringer switch!

Discussion in 'iPhone' started by venividivigor, Jan 5, 2015.

  1. venividivigor macrumors 6502

    Joined:
    Jun 11, 2013
    #1
    I've been thinking about taking my phone in to the Apple Store to get a replacement because my ring switch keeps switching on its own or when movement is applied.

    So my question is, do I have to show them the situation thats wrong with my phone? Because its an off and on problem...
     
  2. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #2
    This happens because the switch sticks out more than on the previous iterations and is not indicative of a loose switch. However, it shouldn't be loose enough to flip just from the brush of a finger and if it is, you can demonstrate that easily.
     
  3. venividivigor thread starter macrumors 6502

    Joined:
    Jun 11, 2013
    #3
    No, thats not the case. The switch stays in place but on the display it frantically switches from silent to ring.
     
  4. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #4
    That's different then and they should replace it under warranty taking your word for it.
     
  5. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #5
    Something must be wrong in the internal circuitry, so they have to trust your words on that.
    I had a similar problem with an unresponsive home button on the iPhone 4. Not always showing the issue. They replaced it
     
  6. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    You should not have a problem if you can show this frantic behavior to the Geek.
     

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