Applecare Question...

[macuzer123]

I bought my iMac (20-inch) back in 2008 with the 3 year Applecare protection plan. Apple has since then discontinued the same model. My screen cracked and I need it fixed. But if they discontinued it, what will they do? Will they repair it for me? or will they give me a new one, or what...???😡

 

[Matthew Yohe]

I bought my iMac (20-inch) back in 2008 with the 3 year Applecare protection plan. Apple has since then discontinued the same model. My screen cracked and I need it fixed. But if they discontinued it, what will they do? Will they repair it for me? or will they give me a new one, or what...???😡

They have replacement parts for it. You won't get a new one.

 

[Matthew Yohe]

But wait, a cracked screen isn't something they will likely repair anyway, since an iMac screen doesn't just "crack."

 

[r.j.s]

^^^ Yeah, are you sure it is covered?

If it is covered, they will repair it.

 

[Matthew Yohe]

^^^ Yeah, are you sure it is covered?

If it is covered, they will repair it.

Why would they cover a cracked screen on an iMac? How is that not accidental damage?

 

[r.j.s]

Why would they cover a cracked screen on an iMac? How is that not accidental damage?

You never know.

 

[B.winkle]

Call Applecare and find out....

 

[nizmoz]

A screen just doesn't crack and it won't be covered.

 

[DesmoPilot]

Speaking from the point of an Apple Service provider. Being as old as it is, Apple typically considers any sort of crack/scratch user damage and will not cover it.

 

[GGJstudios]

I bought my iMac (20-inch) back in 2008 with the 3 year Applecare protection plan. Apple has since then discontinued the same model. My screen cracked and I need it fixed. But if they discontinued it, what will they do? Will they repair it for me? or will they give me a new one, or what...???😡

AppleCare doesn't cover damage from accidents. You'll have to pay to have the screen repaired.

 

[macuzer123]

ouch! alrite, thanks...i'll just use my macbook pro for now...but i'll call & make sure anyway

 

[nizmoz]

Is it the LCD or is it the GLASS cover that covers the LCD? Because if it's just the glass cover you can fix that easy. It just pops off.

http://www.welovemacs.com/9228212.html or

http://www.galaxyhp.com/iMac-Intel-20-inch-Mid-2007-Early-2008-LCD-Glass-Panel-new_p_352.html# for the parts.

http://www.powerbookmedic.com/Manuals/imac-20-inch-intel/iMac-20-intel.m4v

How to pull the glass off.