Applecare Question...

Discussion in 'iMac' started by macuzer123, Dec 25, 2010.

  1. macuzer123 macrumors newbie

    Joined:
    Dec 25, 2010
    #1
    I bought my iMac (20-inch) back in 2008 with the 3 year Applecare protection plan. Apple has since then discontinued the same model. My screen cracked and I need it fixed. But if they discontinued it, what will they do? Will they repair it for me? or will they give me a new one, or what...???:mad:
     
  2. Matthew Yohe macrumors 68020

    Joined:
    Oct 12, 2006
    #2
    They have replacement parts for it. You won't get a new one.
     
  3. Matthew Yohe macrumors 68020

    Joined:
    Oct 12, 2006
    #3
    But wait, a cracked screen isn't something they will likely repair anyway, since an iMac screen doesn't just "crack."
     
  4. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #4
    ^^^ Yeah, are you sure it is covered?

    If it is covered, they will repair it.
     
  5. Matthew Yohe macrumors 68020

    Joined:
    Oct 12, 2006
    #5
    Why would they cover a cracked screen on an iMac? How is that not accidental damage?
     
  6. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #6
    You never know.
     
  7. B.winkle macrumors member

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    Aug 3, 2010
  8. nizmoz macrumors 65816

    Joined:
    Jul 7, 2008
    #8
    A screen just doesn't crack and it won't be covered.
     
  9. DesmoPilot macrumors 65816

    Joined:
    Feb 18, 2008
    #9
    Speaking from the point of an Apple Service provider. Being as old as it is, Apple typically considers any sort of crack/scratch user damage and will not cover it.
     
  10. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #10
    AppleCare doesn't cover damage from accidents. You'll have to pay to have the screen repaired.
     
  11. macuzer123 thread starter macrumors newbie

    Joined:
    Dec 25, 2010
    #11
    ouch! alrite, thanks...i'll just use my macbook pro for now...but i'll call & make sure anyway
     
  12. nizmoz macrumors 65816

    Joined:
    Jul 7, 2008
    #12

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