AppleCare+ question

Discussion in 'iPad' started by macbook123, Apr 6, 2012.

  1. macbook123 macrumors 68000

    Joined:
    Feb 11, 2006
    #1
    I have an AT&T iPad and am still within the 14-day return period. A few days ago I decided to order a Verizon iPad instead, as the 1 GB plan suits me well and I'd like to be able to tether. The Verizon iPad is scheduled to arrive next week. Today I dropped the AT&T iPad on the concrete ground, while rushing to help my screaming&crying child at the playground. It has a significant nick in one corner, and as a result the glass screen cover is bent up. I have AppleCare+, however wanted to return the AT&T iPad for the Verizon one.

    My question is: Will I be able to return it, but transfer the AppleCare+ to the new Verizon iPad, while having used up one of my two accidental damage replacements? The alternative would be for me to sell the replacement AT&T iPad and use the money toward the Verizon one, but it seems that Apple just taking it back along with one of my two accidental damage replacements wouldn't be a disadvantage for Apple, but make my life easier.
     
  2. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #2
    I think you'll have to discuss that with an Apple rep as most responses here will be opinion on what someone *thinks* Apple should do.

    My guess is that after you use your accidental damage replacement option that you'll be stuck with the AT&T iPad. However, exceptions are sometimes made. Whatever happens, it sounds like you should get a case for whatever iPad you end up with. :)
     
  3. macbook123 thread starter macrumors 68000

    Joined:
    Feb 11, 2006
    #3
    It's a funny situation, as I also wonder what will happen to my AppleCare+ when I sell the replacement AT&T iPad (assuming for now that Apple won't let me use the AppleCare+ toward the Verizon one). Will it simply carry over to the next person, with one replacement deducted?

    As to putting it in a case, the first thing I will do is stop using the smart cover. The iPad wouldn't fallen to the ground had the magnets not detached while I was quickly stowing it away. The smart cover has a more grippy surface, so it's the part that will stay in your hand when the whole thing falls...Probably what I need is a more grippy cover for the back, or simply a full-body skin.
     
  4. Gary79 macrumors newbie

    Gary79

    Joined:
    Mar 12, 2012
    #4
    Every time I read one of these unfortunate stories, I kiss my Otterbox Defender. Yes, it adds a little bulk, but to me it feels a lot better when holding it to type or play games. And I'm pretty sure I could use it as a bowling ball on my driveway without incident.
     
  5. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #5
    It adds a lot of bulk. I prefer Applecare +
     
  6. macbook123 thread starter macrumors 68000

    Joined:
    Feb 11, 2006
    #6
    You're so right, I love how I can literally throw my iPhone on the concrete without any harm, thanks to the Otter case I have it in. Adds bulk, yes, but it's worth it. I think I might get the Defender for the iPad as well.

    ----------

    Problem is at my current pace of breaking it I will be through both replacements by the end of this month :-o
     
  7. squidkitten macrumors 6502

    squidkitten

    Joined:
    Mar 10, 2012
    Location:
    Colorado
    #7
    I was under the impression that you can transfer Applecare + between devices, but that the beginning date would still be from the purchase date of your first device. At least, that was one of the selling points when an Apple Store specialist tried selling it to me. You won't know for sure until you go to the store, but usually they're pretty accommodating about those sort of things!
     
  8. macbook123 thread starter macrumors 68000

    Joined:
    Feb 11, 2006
    #8
    That is correct.

    I just called my local Apple Store and the representative I spoke to said that I'd only be able to use the AppleCare+ toward an AT&T iPad, which I could then sell. I'm hoping to be able to sell it for not too much below the original price, since it's going to be unopened and new. If any of you happen to live in the bay area and are interested, send me a PM.
     
  9. phobos512 macrumors regular

    phobos512

    Joined:
    Mar 26, 2012
    Location:
    High Desert, CA, USA
    #9
    When I returned my 32 for a 64 (w/in the 14 days) the APC+ was also "returned".
     
  10. dell who? macrumors member

    Joined:
    Feb 2, 2012
    Location:
    Cali
    #10
    The replacement is not likely to be in retail packaging. It will more likely come out of a brown box from the service inventory that any given Apple Store keeps on hand. This means that it is already "open" as opposed to your perception of it being "unopened and new". It may not even be a brand new product at that point, seeing as Apple typically uses refurbished products to satisfy the ongoing need for service replacements.
     

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