AppleCare+ question

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mustafu, Mar 3, 2014.

  1. mustafu macrumors newbie

    Joined:
    Feb 27, 2014
    #1


    Hi all, new iPhone user here. I acquired a new to me iPhone 5 by trading my new Moto X for it, but I have a question regarding Applecare. Seller stated to me that ACare+ coverage was in force, and I looked it up online. Does this information mean I could get a replacement for $79 or whatever the going rate is? Phone does have some minor cosmetic flaws, but good screen, questionable battery. Does AppleCare+ follow the device or the owner? Thanks for your help! :D
     

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  2. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #2
    AppleCare follows the phone. So yes, if you wanted to pay the $79 you can get a refurbished phone.

    If it has a sketchy battery, you could possibly get it swapped out for free. Take a trip down to your Apple Store, doesn't hurt.
     
  3. mustafu thread starter macrumors newbie

    Joined:
    Feb 27, 2014
    #3

    Nearest Apple store is nearly 2 hours away. Is this a luck of the draw when it comes to free replacements? If it depends on the generosity of the genius I get then I guess I can wait until spring gets here and pay. Do the refurbs come with new batteries?
     
  4. laudern macrumors 6502a

    Joined:
    Jan 5, 2011
    #4
    Just make sure you do it before the coverage runs out on the AppleCare.
     
  5. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #5
    When it comes to battery they test it but if you were to drop and damage the phone then yes you get it swapped. I am in no way saying that's the right thing to do tho.
     
  6. mustafu thread starter macrumors newbie

    Joined:
    Feb 27, 2014
    #6
    Thanks for the replies. Think my visit is going to get moved up, battery went from 100 to 18% in only 5.5 hrs with moderate usage and phone is warm to the touch.
     
  7. iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #7
    Actually, its $50 since the AppleCare was bought before the rate increase after 5s. I'm in the same category.

    Just call AppleCare, speak to the admins and have them transfer the coverage into your name. I've done it before when I sold my iPad 2. Just gave them the info on how to do it and it worked great.
     

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