AppleCare question

Discussion in 'Mac Basics and Help' started by atljogger, Jul 11, 2008.

  1. atljogger macrumors member

    Joined:
    May 5, 2008
    #1
    I have an appointment to take my Macbook Pro into the Apple Store tomorrow to see a mac genius. The keyboard is having some hardware issues that I want looked at. I have AppleCare on my MBP - will it cost anything to see a mac technician? Also, I have a plastic case cover to protect the laptop- does this void my warranty if I bring it in with the case on?
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    No, AppleCare covers everything; you won't need to pay a dime.

    And no, the cover shouldn't affect the warranty, although, you may have to reassure them that the case isn't causing the keyboard problems.
     
  3. SwitchingtoMAC macrumors member

    SwitchingtoMAC

    Joined:
    Apr 7, 2006
    Location:
    Massachusetts
    #3
    provided that this issue is not caused by a software problem or physical damage then it wont cost you anything, they should have no issue a case or KB cover on the unit
     

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