Applecare questionn

Discussion in 'MacBook Pro' started by alittleloving, Aug 3, 2009.

  1. alittleloving macrumors newbie

    Joined:
    Jul 21, 2009
    #1
    So i ordered my macbook pro the other day and applecare too. i recieved my macbook but never got anything for the apple care? i was wondering if it automatically is set up to my computer or if they are suppose to send me something so i can register it? thank ypu
     
  2. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #2
    You should have gotten a box that says Apple Care, it should have been primarily white with a little red, I'd call Apple.
     
  3. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #3
    Put your serial number in here and paste the results (minus the serial number).
     
  4. Thiol macrumors 6502a

    Thiol

    Joined:
    Jan 26, 2008
    #4
    I think sometimes you are automatically enrolled in Applecare and so you don't get a disk or even a form online. Someone had a good suggestion: just search for your serial number online and see if you have coverage. Good luck!
     
  5. alittleloving thread starter macrumors newbie

    Joined:
    Jul 21, 2009
    #5

    Our records indicate that your product is covered for service and telephone support under the AppleCare Protection Plan which is estimated to expire on July 28, 2012.


    So I guess I am covered

    THANK YOU
     
  6. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #6
    Even if you are covered, Apple still should have sent you an AppleCare box of some sort.
     
  7. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #7
    Not necessarily. If the customer purchased online, it's auto-enrolled. If you want proof of coverage, call up AppleCare, get transferred to Agreement Admin and ask to be sent through e-mail, letter mail or even both.
     
  8. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #8
    Ah, okay. I guess Apple has proof of your purchase so you won't need a box.
    I've just heard that if you buy elsewhere that you need a box as proof of purchase if a problem arises later.
     
  9. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #9
    Would be better if you had one if purchased from 3rd Party. Again it's already in the computer so Apple knows you have AppleCare but if something does go wrong, you still have the invoice when purchasing online so you still have proof of some sort. A lot of people call in and get paranoid that they don't have proof of AppleCare.
     
  10. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
    #10
    just make sure you keep your receipt from apple. That way you can prove you purchased it.
     
  11. AnotherFanBoy macrumors regular

    Joined:
    Jul 5, 2009
    #11
    Aren't you supposed to get a diagnostics disc or something?
     
  12. AngryApple macrumors 6502

    Joined:
    Dec 25, 2008
    #12
    AppleCare comes with a diagnostic utility (TechTool Deluxe).
    OP: ring up Apple.
     
  13. Shawn F. macrumors newbie

    Joined:
    Jul 3, 2009
    Location:
    North Carolina
    #13
    Not to hi-jack the thread but what if I buy a used Macbook Pro and the Apple Care ran out? Can you pay to update it or is it gone?
    Thanks.
     
  14. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #14
    If AppleCare isn't added within the first year, it is too late.
     

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