Applecare Questions

ghall

macrumors 68040
Original poster
Jun 27, 2006
3,773
1
Rhode Island
The warranty on my MacBook Pro expires in about a week, so I'm getting the Applecare package. I only have two questions. 1. How do I activate it? 2. I know that part of the Applecare package includes some CDs and such. Will I be able to activate Applecare before receiving the CDs?
 

Reflow

macrumors 68000
Mar 30, 2005
1,567
0
NJ/PHL
The warranty on my MacBook Pro expires in about a week, so I'm getting the Applecare package. I only have two questions. 1. How do I activate it? 2. I know that part of the Applecare package includes some CDs and such. Will I be able to activate Applecare before receiving the CDs?
1. Online/Phone
2. I think it comes with Techtool cd or something like that
 

MacPossum

macrumors 6502
Jul 15, 2007
280
0
It's really easy to active it online. It takes about 3 minutes if you type slow. You simply go to the Support tab on Apple's website and you'll see register Apple Care or something along those lines on the bottom right corner. The CD that comes with Apple Care is some Tech Tool program.

No, you cannot active it without having the CD's because your activation key is in the same package.
 

ghall

macrumors 68040
Original poster
Jun 27, 2006
3,773
1
Rhode Island
Thanks for the help. I definitely do not want to be caught without Applecare, and your advice has helped my planning to make sure I get everything sorted out. Thanks.
 

Joshua8o8

macrumors 6502
Jul 2, 2007
372
0
Honolulu, Hawai'i
Im going to call apple care tomorrow because i got my first " kernal Panic " today while downloading some new updates through software updates. I will post my service experience tomorow. I tried to call today but they had closed already. I dont know about that, is 24 hour customer service too much to ask for? I did pay about $250 ( i think ) for this service. Im pretty sure dell's customer service is 24 hours... why not apples?
 

MacPossum

macrumors 6502
Jul 15, 2007
280
0
Im going to call apple care tomorrow because i got my first " kernal Panic " today while downloading some new updates through software updates. I will post my service experience tomorow. I tried to call today but they had closed already. I dont know about that, is 24 hour customer service too much to ask for? I did pay about $250 ( i think ) for this service. Im pretty sure dell's customer service is 24 hours... why not apples?
Not sure why they don't do 24 hour service BUT it's infinitely better than Dells. I've owned a Dell before and most of the time I called about a problem, I fixed it on my side while the tech guy was still trying to figure out what to do.
 

Reflow

macrumors 68000
Mar 30, 2005
1,567
0
NJ/PHL
Not sure why they don't do 24 hour service BUT it's infinitely better than Dells. I've owned a Dell before and most of the time I called about a problem, I fixed it on my side while the tech guy was still trying to figure out what to do.
Plus you actually speak to someone that speaks English. Last time I called Dell I couldn’t understand the person
 

Djmx

macrumors 6502
Jun 29, 2007
287
0
Plus you actually speak to someone that speaks English. Last time I called Dell I couldn’t understand the person
LOL! DELL HAS THE WORSE CUSTOMER SERVICE! it transfers to india or somewhere or pakistan where no one speaks english! Once it use to be really good but now it's just Terrible THEM and there crappy COMPUTERS.

Apple should make it 24/7 That would be the BEST!!!
 

cancerian73

macrumors newbie
Aug 18, 2006
2
0
Fyi

well indians speaks much better english and are more educated that the americans. An average american doesnt know anything thats happening outside the US of A. They r so dumb that they have to take the services of ppl fropm outside and not to forget america is nothing much bunch of ppl coming together and forming a country as they have no history