Applecare - received by accident

tomtakesphotos

macrumors newbie
Original poster
Apr 19, 2013
28
0
On 25th April I bought a rMBP through my university portal to get educational discount, I did not select the option for Applecare.

Yesterday I received an Applecare protection plan certificate for the macbook running until 2016, I certainly didn't purchase it myself (I was planning to after a year).

Has this happened to anyone else? I feel like taking it into Apple and asking if I'm actually covered as I don't want to rely on this being my warranty, not buying it properly and then being screwed later if the mbp goes wrong.

Does anyone know if the retail stores will be able to access my records as I bought the mac online? I know they're somewhat separate entities.
 

peejack

macrumors 6502a
Aug 7, 2007
700
0
You get a version of Apple care for free when purchasing online through Apple. It covers 3 years parts and labour on the machine.
 

negativzero

macrumors 6502a
Jul 19, 2011
564
50
On 25th April I bought a rMBP through my university portal to get educational discount, I did not select the option for Applecare.

Yesterday I received an Applecare protection plan certificate for the macbook running until 2016, I certainly didn't purchase it myself (I was planning to after a year).

Has this happened to anyone else? I feel like taking it into Apple and asking if I'm actually covered as I don't want to rely on this being my warranty, not buying it properly and then being screwed later if the mbp goes wrong.

Does anyone know if the retail stores will be able to access my records as I bought the mac online? I know they're somewhat separate entities.
If you purchased it through your university portal, perhaps your school paid for the AppleCare warranty.

It's a long shot but it's possible.
 

MCAsan

macrumors 601
Jul 9, 2012
4,542
413
Atlanta
Contact apple and state what occurred, they may just say keep it.

I would not be contacting Apple if they sent me a certificate that was for the serial number of my machine. Just smile and safely store the certificate.
 

tomtakesphotos

macrumors newbie
Original poster
Apr 19, 2013
28
0
You get a version of Apple care for free when purchasing online through Apple. It covers 3 years parts and labour on the machine.
Seems that this is correct... I just this minute had an emailing confirming the Applecare as part of the "Higher Education National Contract" (UK Based).

Saves me £50 :)
 

r6mile

macrumors 6502
Feb 3, 2010
437
92
London, UK
In the UK (if that's where you are), you get 3 year warranty for free when you buy as a student, it was no mistake. The only difference between that an Applecare is that you don't get 3 year phone support (only 1), but to be honest, who cares, it's free!
 

fskywalker

macrumors 65816
Nov 6, 2009
1,223
3
On 25th April I bought a rMBP through my university portal to get educational discount, I did not select the option for Applecare.

Yesterday I received an Applecare protection plan certificate for the macbook running until 2016, I certainly didn't purchase it myself (I was planning to after a year).

Has this happened to anyone else? I feel like taking it into Apple and asking if I'm actually covered as I don't want to rely on this being my warranty, not buying it properly and then being screwed later if the mbp goes wrong.

Does anyone know if the retail stores will be able to access my records as I bought the mac online? I know they're somewhat separate entities.
Nice! Hope they would offer that in the USA.....
 

r6mile

macrumors 6502
Feb 3, 2010
437
92
London, UK
I thought students in all countries got the 3 year warranty! I didn't realise it was a UK-only deal, makes me realise how lucky we are!

Thing is too, you only get it if you buy it online. If you try to buy it in store, they'll charge you £48 for AppleCare (which only differs because you get 3 year phone support, but you still get 3 year warranty). I remember going in store, asking if I would get the 3 year warranty for free, and they didn't know what I was talking about. Not much of a Genius...

I went in yesterday to check out the rMBP, and at one point the guy tried to talk up the Air. I said that it looks good, but I'm not sure about the processing power, and the 'Genius' said that these days, processing power doesn't matter. I looked at him veery sceptically...
 

maflynn

Moderator
Staff member
May 3, 2009
65,054
30,981
Boston
I thought students in all countries got the 3 year warranty! I didn't realise it was a UK-only deal, makes me realise how lucky we are!
I work for an organization that qualifies for education discounts and I only get a single year unless I specifically purchase apple care