AppleCare Replacing Cracks?

Discussion in 'MacBook' started by alksion, Mar 8, 2012.

  1. alksion macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #1
    I have a late 2010 white unibody MacBook. The cracks near the hinge are starting to get really bad. I was under impression that Apple was replacing the top shell for free due to a manufactures defect.

    Can anyone chime on this or let me know what you have heard related to this issue. Thanks!
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    That's been Apple's policy in the past, but it may be dependent upon your exact model number and where the cracks are located. Your best bet is to make a Genius Bar appointment to see if they can cover it out-of-warranty for you.
     
  3. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #3
    Right, which I will probably do regardless. But I was just seeing if anyone else has gone in out of warranty and whether they helped them or not.

    -- I know this is a little bit off topic, but I was actually thinking about selling it. Do you think I should even bother going or do you think it'll obviously be better for resale value?
     
  4. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #4
    I have. :)

    I think the resale value will be better if you give it a try. Really, you don't have much to lose (a little gas, I suppose). :eek:
     
  5. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #5
    Thanks man!
     
  6. Pinkie Pie macrumors regular

    Joined:
    Mar 3, 2012
    Location:
    Los Anhelles
    #6
    When I brought my pre-unibody in to have the palm wrest/keyboard and screen bezel replaced out of warranty recently, the Genius told me the rest of the case wasn't covered, even after I pointed out the cracks around the vents and hinges and the ethernet port.

    I don't know if it's different with unibodies. Might as well try?
     

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