AppleCare requirements?

Discussion in 'MacBook Pro' started by NickM, Mar 22, 2009.

  1. NickM macrumors 6502

    Joined:
    Feb 24, 2009
    Location:
    USA
    #1
    What are they?
    Can the computer be bought brand new through eBay? Does it matter if it was bought from Apple, authorized reseller, or not?

    What about the 1 year warranty?
    Does that still apply if it wasn't bought from Apple?

    ...just wondering if I am eligible for AppleCare or not...and if I should bring it in to be inspected or anything like that.

    :confused::confused::confused:
     
  2. eldy macrumors 6502

    Joined:
    Jan 30, 2009
    Location:
    The City
    #2
    You just buy one on eBay then use the code with your Mac serial number.
     
  3. NickM thread starter macrumors 6502

    Joined:
    Feb 24, 2009
    Location:
    USA
    #3
    So it doesn't matter if I actually bought it from somewhere other than from Apple?
     
  4. Anuba macrumors 68040

    Anuba

    Joined:
    Feb 9, 2005
    #5
    If you buy a new Mac without an AppleCare plan, can you buy it a year or so later when the basic warranty is about to expire? If so, do they count from DOP on the computer (=a 2-year extension in this case) or DOP on the AppleCare plan?

    Are there any benefits of the AppleCare plan during the first year that the basic 1-year warranty doesn't cover (aside from extending the 90-day free phone support, which is useless IMO)?

    I was thinking of spending those bucks a year after the purchase rather than immediately...
     
  5. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #6
    ...good question, I just figured it would be easier to repair if needed during the first year if there were any "major" issues...
     
  6. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    I believe you have a 90-day telephone support from AppleCare with the standard 1-year limited warranty...
     
  7. Fonzijr1964 macrumors 68000

    Fonzijr1964

    Joined:
    Feb 26, 2008
    Location:
    Maryland
    #8
    DOP to one year is when u can buy it and it does not matter from who u bought it so long as its actually an Apple
     
  8. Anuba macrumors 68040

    Anuba

    Joined:
    Feb 9, 2005
    #9
    So... if you put off buying AppleCare for a new MacBook, MacBook Pro, Mac Mini or iMac until the basic warranty expires, the only difference in terms of service during the first year is that you only get 90 days of free phone support instead of 365.

    But if you buy a Mac Pro, AppleCare includes on-location repairs... I reckon that's not in the basic warranty?
     
  9. pdxflint macrumors 68020

    pdxflint

    Joined:
    Aug 25, 2006
    Location:
    Oregon coast
    #10
    I'm not sure about the on-location repairs for a Mac Pro with just the basic Applecare plan... you might want to be sure about that.

    I wouldn't put off buying Applecare on a new (or factory recertified) until the basic warranty expires, because you could miss the cutoff date, and then it won't work at all. If you're going to do it, give yourself a little lead time in case of issues with the Applecare agreement contract # if you buy from a third-party reseller.

    I bought my Applecare the other day on eBay for a lot less (a lot less) than what Apple is asking. The main issue on eBay is making sure the seller is legit. Check their feedback, especially from customers who bought the same thing. That's your best clue. Also, make sure you are buying the right version of Applecare for your computer. Macbooks and Macbook Pros don't have the same Applecare contracts. Most of the time you won't get a box, but just an email with the registration contract code #, and you register your computer's serial # with the contract # on the Apple support page. If your computer is still within its first year of eligibility, and the Applecare code is legit, the registration with Apple will work, and you'll get a proof of coverage from them.

    Keep in mind that you'll want to keep copies of your receipt for the purchase of Applecare (regardless of how much you paid) from who you bought it from, and if you buy on eBay, I'd suggest using Paypal and look for a Paypal guarantee for the whole payment amount, usually offered by legit sellers.

    I apologize if this seems obvious, but when buying your new computer in the first place, make sure you register it with Apple, no matter who you buy it from.
     

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