AppleCare Rumor

[blackpeter]

Originally posted by spinner
sparkleytone is right, I would much rather pay the extra $50 and talk to someone who can speak english and is competent. Here at Gateway we get a lot of complaints from people who could not understand the techs or the tech was incompetent. The techs in India are very knowledgable, but broken english just doesn't cut it when you are trying to fix someones computer. The few that are still in the US don't get nearly as much training as they used to. Techs are hired with little or no computer knowledge or experience at all.

This is NOT the path we want Apple to take. Believe me $50 is a small amount to pay for decent tech support.

I couldn't agree more. For the iMac, AppleCare is a STEAL at $169. It's priced way too low for iBook customers as well.

Look at it this way. For the iMac, AppleCare is $4.70 a month. That's a month of service, support, and (not least of all) peace of mind for less than the cost of an extra value meal at McDonalds!

How isn't that a DEAL and a half?

 

[Rajj]

Re: Re: Re: More software!

Originally posted by lmalave


Oh, and how much money will your girlfriend's father pay for that extra protection over his lifetime? And how much money will he "save" over his lifetime when he actually needs to use the insurance? Sure, the one-time hit is bigger if you don't have insurance, but I'll take my chances. The insurance business is just like gambling at a casino: the odds are with the dealer, NOT with you! Insurance companies have complex actuarial models to make SURE that they take in more money than they give out.

Extended warranties are one of the best things you can get for anything with moving parts….because anything with moving parts WILL break down!!!!!
I got CompUSA’s extended warranty on my PowerBook…..and let me tell you, it paid for it self on the first repair!!!!! My LCD started to pixilate and blacking out, so the cost was $600 and my DVD drive had also started to go crazy….the total cost on both fixes $770….oooouch …….but I didn’t pay it…….CompUSA did!!!!!

Another thing, if this happens two more times, I get a new PowerBook!!!!

 

[valypan]

Originally posted by iJon


there really is no percentage i know about. my dad (head of the service department) still thinks it is the cheapest insurance, well actually compaq is cheaper but thats not the point. i think the people i sell applecare to are people who have had to use applecare in the past or new pc switchers that are scared their mac will break down like their pcs. some people tell me if i boast about how great these macs are then why should they need applecare. i tell them these are machines and they may break, it just happens but there isnt a single part in that computer besides ram that is cheaper than that applecare, which makes it a great buy. i would never get a mac without a applecare. they great thing about applecare is that anything you buy apple related at the same time as the purchase of the mac and applecare will be covered on it. you could buy an ipod, airport, display, keyboard, mouse and it will all be covered for the 3 years, as long as it has apples logo on it.

iJon

I intend to buy Applecare for my Ibook because the way I see it it is worth it! I fnot only for replacing the battery, which will VERY likely die or outperform in 3 years time! One question though. If I buy the Ipod together with Ibook Applecare will applecare cover the Ipod as well for the extra two years? Thanks!

 

[JSRockit]

Originally posted by jholzner
I used to have a Beige G3 that completely stoped working about a month after my Apple Care plan ran out. It was the motherboard and would have been very expensive to fix. I figured why invest a ton a money into fixing it when for about 500 more dollars I could get a new one. So, I did and then, about a week later...my monitor went out...so I had to get a new one of those as well. All in all I spent about 1500 dollars when I could have had it all fixed for free. True, I did get a better machine but it was all out of my pocket. If I had had AppleCare...I would have just had if fixed for free and kept my old machine for a year or more.

So, it seems Apple may raise the price of AppleCare...not a big deal really but rumors are also around that they may start charging for upgrades to the iApps...couple that with the .Mac thing and it's really starting too add up. I don't think I'll be able to afford to keep all my iApps up to date it they do this. Without the latest and greatest iApps...Mac OS X really isn't much of a digital hub. Also, how can Apple position Mac OS X as the digital hub when you may have to buy the OS and the iApps upgrades seperatly? Mac OS X is not a digital hub without the iApps.

Every industry that is suffering is charging more and more for once cheap or free services.
I work in the brokerage firm industry and we have had to implement "inactivity fees" over the last two years... do you think are customers are happy? NOPE...but the ones who really use our services and like our services don't care. The ones who are out of our league anyway just leave...but they don't purchase stock or do anything that generates $$$...so it doesn't matter. If you don't generate cash for Apple, believe me they don't give a crap about you.

AppleCare? I have never bought it. I usually don't keep my computers longer than a year or so.