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aimbdd

macrumors 6502a
Original poster
I received my computer back from them yesterday, but when i opened it it was COVERED in packing material? (Thats what they said anyway). After talking to them they said they would cover my laptop for 90 days from water damage or Accidental damage!!!

Only problem is, my computer screen flashes black randomly..
Anyone have any experience with it?
So far they replaced the screen and the logic board...
 
After talking to them they said they would cover my laptop for 90 days from water damage or Accidental damage!!!
Whoever told you that was lying to you, and you can prove it by demanding they put that in writing (which they won't). The AppleCare Protection Plan NEVER covers damage from accidents. You need to talk to someone else, who knows what they're talking about.
b. Limitations The Plan does not cover:
(i) Installation, removal or disposal of the Covered Equipment, or installation, removal, repair, or maintenance of non-Covered Equipment (including accessories, attachments, or other devices such as external modems) or electrical service external to the Covered Equipment;
(ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes;
(viii) Cosmetic damage to the Covered Equipment including but not limited to scratches, dents and broken plastic on ports, that does not otherwise affect its functionality or materially impair your use;
 
Whoever told you that was lying to you, and you can prove it by demanding they put that in writing (which they won't). The AppleCare Protection Plan NEVER covers damage from accidents. You need to talk to someone else, who knows what they're talking about.

Ahh, the lady said she personally would make sure it was covered. I did get it in writing, along with her phone extension. Doesn't matter anyway, i took it back to the store and they replaced it with a brand new mac.😀
Apparently the replacements are done by original purchase cost... so they gave me the top end 15" with the 2.8 ghz processor! 😎 Plus I paid 100 for anti glare.
 
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