Applecare + screen flashing black.

Discussion in 'MacBook Pro' started by aimbdd, Nov 27, 2010.

  1. aimbdd macrumors 6502a

    Joined:
    Dec 10, 2008
    Location:
    East Cost
    #1
    I received my computer back from them yesterday, but when i opened it it was COVERED in packing material? (Thats what they said anyway). After talking to them they said they would cover my laptop for 90 days from water damage or Accidental damage!!!

    Only problem is, my computer screen flashes black randomly..
    Anyone have any experience with it?
    So far they replaced the screen and the logic board...
     
  2. wpotere Guest

    Joined:
    Oct 7, 2010
    #2
    Call them as it seems that either something is not connected correctly or failing again.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Whoever told you that was lying to you, and you can prove it by demanding they put that in writing (which they won't). The AppleCare Protection Plan NEVER covers damage from accidents. You need to talk to someone else, who knows what they're talking about.
     
  4. aimbdd thread starter macrumors 6502a

    Joined:
    Dec 10, 2008
    Location:
    East Cost
    #4
    Ahh, the lady said she personally would make sure it was covered. I did get it in writing, along with her phone extension. Doesn't matter anyway, i took it back to the store and they replaced it with a brand new mac.:D
    Apparently the replacements are done by original purchase cost... so they gave me the top end 15" with the 2.8 ghz processor! :cool: Plus I paid 100 for anti glare.
     

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