I am buying a used iPhone 4S that is still under AppleCare warrenty until December. It has a broken front screen and a finicky power button. Will Apple still repair the iPhone for free or not? Thanks!
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AppleCare Service Question
- Thread starter tmrodden
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Tyler23
macrumors 603
They will not repair the screen, it's most likely from a drop. Because of that, they may not even repair the lower button as they may assume the damage was a result of the drop.
eyoungren
macrumors Nehalem
Have the seller fix it under Applecare and then sell it to you. If he can't get it fixed (Applecare versus Applecare+) then you won't be able to either. Why buy a broken phone you can't fix or that will cost you money to fix when the seller can get it fixed before he sells it?
Thanks for the replies. The phone has already shipped, but I'm saved of waiting to see if they'd accept it.
Damaged case
Speaking of damaged devices. Would Apple replace a device (for an unreleated defect) if you have a damaged case, say, from a drop but the glass is fine?
Speaking of damaged devices. Would Apple replace a device (for an unreleated defect) if you have a damaged case, say, from a drop but the glass is fine?
Applejuiced
macrumors Westmere
They most likely will claim it was caused by the impact and physical damage and refuse to service it for free. They will send it back.
I think they'd have to prove cause and effect. If that was the case (just thinking), pretty much everyone has a ding or dent on their device. They could use the same argument on them. We and Apple genius know very well that their cases are very easily dented or scuffed.