AppleCare so worth it!!!

bniu

macrumors 6502a
Original poster
Mar 21, 2010
990
181
When I bought my top of the line 17" MBP, as a student, I had the opportunity to buy AppleCare for just $239 and it also covered my Thunderbolt Display. No problems until this past week with just 5 months left on AppleCare when I noticed my TBD had some "fog" like on one side of my screen. Turns out the panel was no longer working right, and got the TBD panel replaced (LED panel would've costed over $800!). Then, my MBP battery started to go bad just 300 cycles in and got it replaced for free (saved $200), then my GPU started to go have problems and I got the entire logic board replaced and saved another $530. So let's see, $239 let me duck almost about $1500 of repairs, not bad I'd say...

At the time that I bought it, I did it solely because money was tight as a student and I didn't want to potentially have to deal with hefty repair costs. Figured it was better to just create a fixed cost of $239 and not have constantly worry if the MBP would crap out on me.

Even if I never had problems, I still felt that $239 over two years was well worth the peace of mind that I didn't have to worry about potential issues cropping up with my MBP and TBD.
 

Yell0w

macrumors regular
Jan 27, 2008
203
0
Thanks for sharing your story. I still have some time left before my 1 year limited warranty runs out, so I will be searching for some type of a discount.
 
Comment

yinz

macrumors 6502a
Apr 12, 2012
640
5
When I bought my top of the line 17" MBP, as a student, I had the opportunity to buy AppleCare for just $239 and it also covered my Thunderbolt Display. No problems until this past week with just 5 months left on AppleCare when I noticed my TBD had some "fog" like on one side of my screen. Turns out the panel was no longer working right, and got the TBD panel replaced (LED panel would've costed over $800!). Then, my MBP battery started to go bad just 300 cycles in and got it replaced for free (saved $200), then my GPU started to go have problems and I got the entire logic board replaced and saved another $530. So let's see, $239 let me duck almost about $1500 of repairs, not bad I'd say...

At the time that I bought it, I did it solely because money was tight as a student and I didn't want to potentially have to deal with hefty repair costs. Figured it was better to just create a fixed cost of $239 and not have constantly worry if the MBP would crap out on me.

Even if I never had problems, I still felt that $239 over two years was well worth the peace of mind that I didn't have to worry about potential issues cropping up with my MBP and TBD.
I'm debating this issue right now. Do you mind if I ask how did you get the Applecare for so cheap?
 
Comment

yinz

macrumors 6502a
Apr 12, 2012
640
5
I believe he had the student discount attached to it.
Interesting.. I didn't realize Applecare had an education discount. Maybe my area is different, but my Applecare isn't that cheap here even with the discount...
 
Comment

NeXT MacRumors

macrumors member
Oct 2, 2011
67
6
Interesting.. I didn't realize Applecare had an education discount. Maybe my area is different, but my Applecare isn't that cheap here even with the discount...
Apple care with student discount can be bought via the online education store when first purchasing your computer. If you bought a computer w/out AppleCare, and if you are less than a year from purchase, you can still get AppleCare via online or in the store at full price. If you want the education discount post purchase for AppleCare, then you must order it via 1-800-MY-APPLE.
 
Comment

fskywalker

macrumors 65816
Nov 6, 2009
1,223
3
Thanks for sharing your story. I still have some time left before my 1 year limited warranty runs out, so I will be searching for some type of a discount.
What model you have? B&H Photo sells the Applecare for the 13 inch machines for $179.99. They even offer autoenroll, which I have used and works like a charm (they would activate within a few hours and send you the paperwork over the mail)
 
Comment

McGiord

macrumors 601
Oct 5, 2003
4,533
287
Dark Castle
Sadly Apple Quality is so random nowadays that paying for Apple Care is still a need.
Those who have MacBooks a no Apple Care, I think the depot repair for $300 is another alternative, obviously it will cover only the MacBook.
Are they still doing those?
 
Comment

alent1234

macrumors 603
Jun 19, 2009
5,661
136
my MBP the hard drive died and i didn't have apple care
$130 and i bought a new one from best buy with twice the space and it was a hybrid SSD model and now my MBP is a lot faster
 
Comment

marc55

macrumors 6502a
Oct 14, 2011
848
204
Here's the thing with purchasing AppleCare:

If we buy it and don't use it, we'll whine how we wasted the money.

If we buy it and have one expensive repair like a display or a logic board, we'll be really thankful.

Plenty of guys have not purchased it in the past and have made out; however, with these newer totally integrated machines, I wouldn't be without it.

I only wish they offered 4 year warranty's and accident coverage.
 
Comment

Ai-apple

macrumors regular
Nov 1, 2013
138
1
Here's the thing with purchasing AppleCare:

If we buy it and don't use it, we'll whine how we wasted the money.

If we buy it and have one expensive repair like a display or a logic board, we'll be really thankful.

Plenty of guys have not purchased it in the past and have made out; however, with these newer totally integrated machines, I wouldn't be without it.
Totally agree with you.
 
Comment

Yell0w

macrumors regular
Jan 27, 2008
203
0
both B&H Photo and LA Computer Co sell applecare at much reduced prices:

http://www.lacomputercompany.com/cg...search&search=applecare&submit.x=0&submit.y=0
Thanks, I should check how much it is after NY tax.

----------

What model you have? B&H Photo sells the Applecare for the 13 inch machines for $179.99. They even offer autoenroll, which I have used and works like a charm (they would activate within a few hours and send you the paperwork over the mail)
I have the 2013 MBA model. Do they charge tax to certain States?
 
Comment

seinman

macrumors 6502
Jun 15, 2011
394
291
Philadelphia
If you want the education discount post purchase for AppleCare, then you must order it via 1-800-MY-APPLE.
Not true. I bought AppleCare a few days before the initial year expired, in an Apple store. I didn't even know about the student discount and was ready to pay full price. The Sales guy at the store asked if I was in school, I lied and said yes (I had graduated a year prior) and he put the discount on for me.
 
Comment

NeXT MacRumors

macrumors member
Oct 2, 2011
67
6
Not true. I bought AppleCare a few days before the initial year expired, in an Apple store. I didn't even know about the student discount and was ready to pay full price. The Sales guy at the store asked if I was in school, I lied and said yes (I had graduated a year prior) and he put the discount on for me.
It may be up to the store's discretion or this may be a new thing. I just called my local apple store 3 days ago and called the 1-800 number an hour later. Either ways, don't pay full price if you think you are eligible for the discount :)
 
Comment

raybies

macrumors member
Jul 18, 2013
65
0
When I bought my top of the line 17" MBP, as a student, I had the opportunity to buy AppleCare for just $239 and it also covered my Thunderbolt Display. No problems until this past week with just 5 months left on AppleCare when I noticed my TBD had some "fog" like on one side of my screen. Turns out the panel was no longer working right, and got the TBD panel replaced (LED panel would've costed over $800!). Then, my MBP battery started to go bad just 300 cycles in and got it replaced for free (saved $200), then my GPU started to go have problems and I got the entire logic board replaced and saved another $530. So let's see, $239 let me duck almost about $1500 of repairs, not bad I'd say...

At the time that I bought it, I did it solely because money was tight as a student and I didn't want to potentially have to deal with hefty repair costs. Figured it was better to just create a fixed cost of $239 and not have constantly worry if the MBP would crap out on me.

Even if I never had problems, I still felt that $239 over two years was well worth the peace of mind that I didn't have to worry about potential issues cropping up with my MBP and TBD.
You do realise Apple isn't a charity and they only sell products that generated a positive return.
So logically it is not worth it for the buyer, or Apple wouldn't sell it.
Sure a minority will come out better... but the majority won't.

Insurance 101.
 
Comment

Prise

macrumors regular
Dec 14, 2008
241
0
You do realise Apple isn't a charity and they only sell products that generated a positive return.
So logically it is not worth it for the buyer, or Apple wouldn't sell it.
Sure a minority will come out better... but the majority won't.

Insurance 101.
Right, the premise is based on the "law of large numbers." For the overwhelming majority, the insurance is not worth the cost, but is so for the minority who experiences the loss.

Basically, if everyone buys Apple Care, the more cost effective the insurance would be, since there will be a larger number of people with trouble free computers paying premiums to repair those will troublesome ones.

It's a matter of choice, but given the inordinately short lifespans of computer products (less so now post Moore's law days), it's more prudent to pass on Apple Care and self insure, in my view.
 
Comment

Fzang

macrumors 65816
Jun 15, 2013
1,313
1,068
You do realise Apple isn't a charity and they only sell products that generated a positive return.
So logically it is not worth it for the buyer, or Apple wouldn't sell it.
Sure a minority will come out better... but the majority won't.

Insurance 101.
What kind of flawed logic is that?
 
Comment

Prise

macrumors regular
Dec 14, 2008
241
0
Of course if Apple charged regular prices for their replacement parts, it would be much less of a "bargain".
Right, almost every Apple part can be acquired at a better price elsewhere. I've often been surprised at the universal acclaim and recommendations to buy Apple care. I've seen the 5 star rating for this product the past 15 or 20 years, and have often wondered if there's a bandwagon effect here.

I'm not suggesting Apple care isn't worth it. It surely is in some cases, but to suggest that it is suitable universally for all users of all Apple's products is, to me, pure folly.

In the end, it's nothing but insurance. With all insurance, judge the premium vs. the need to transfer the risk. Computers are basically perishable items with a shelf life of about 3 years.

In other words, I find it better to replace rather than "fix" or "upgrade." Anyway, for an extra year of warranty (though a lesser version) can be had simply by using an American Express card.
 
Comment

teleromeo

macrumors 65816
Dec 2, 2006
1,285
34
kidnapped by aliens
I never bought applecare and never needed it. The only problem I had was an hard drive crash of a drive I installed myself. This one was replaced under waranty by my local reseller.
 
Comment

McGiord

macrumors 601
Oct 5, 2003
4,533
287
Dark Castle
Right, almost every Apple part can be acquired at a better price elsewhere. I've often been surprised at the universal acclaim and recommendations to buy Apple care. I've seen the 5 star rating for this product the past 15 or 20 years, and have often wondered if there's a bandwagon effect here.

I'm not suggesting Apple care isn't worth it. It surely is in some cases, but to suggest that it is suitable universally for all users of all Apple's products is, to me, pure folly.

In the end, it's nothing but insurance. With all insurance, judge the premium vs. the need to transfer the risk. Computers are basically perishable items with a shelf life of about 3 years.

In other words, I find it better to replace rather than "fix" or "upgrade." Anyway, for an extra year of warranty (though a lesser version) can be had simply by using an American Express card.
I think that the advantage is that AppleCare covers most of the Apple peripherals that you use with your Mac, therefore if you indeed run into problems during the coverage you can get it replaced.
And as you stated if your product is obsolete (or no longer available) you get a newer model to replace the defective one.
Can someone else shine some light on what items are also covered in addition to the Mac?
 
Comment

Bear

macrumors G3
Jul 23, 2002
8,088
4
Sol III - Terra
...
Can someone else shine some light on what items are also covered in addition to the Mac?
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort (AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.)
  • Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac, and Mac mini)
  • Apple display purchased with your Mac
 
Comment

Stunned Monkey

macrumors regular
Sep 19, 2013
100
0
What kind of flawed logic is that?
How is it flawed? Virtually any insurance/warranty program is designed in such a way that the majority will lose. It is as it must be.

Personally, I reserve insurance purchases for those things that would be financially ruinous...health insurance, homeowners insurance, auto insurance...those things in which you could find yourself hundreds of thousands in debt if you end up being "the one."

But consumer electronic items? Nah. Would I be bummed if my $2000 laptop took a dump after 366 days? Sure. But it wouldn't kill me and it probably won't happen, and has never happened with any of the 7 or 8 non-Apple laptops I've personally owned. If a macbook is so delicate and prone to failure that it "needs" a year 2 and 3 warranty to keep it going then I'll be selecting a different one next time around.

I get the idea of someone preferring a certain fixed cost as opposed to an uncertain variable cost, but the notion that Apple Care is some sort of necessity is ludicrous, especially for a brand that touts its superior quality.
 
Comment

Prise

macrumors regular
Dec 14, 2008
241
0
I get the idea of someone preferring a certain fixed cost as opposed to an uncertain variable cost, but the notion that Apple Care is some sort of necessity is ludicrous, especially for a brand that touts its superior quality.
I surmise that in some cases, the reasons for suggesting Apple Care as a must would be predicated on the following: (1) recommending it as a necessity is a form of positive reinforcement for the individual who purchased it; (2) the more people who buy the insurance, the better their own insurance will be; (3) and, finally, if people bought them in less quantities, Apple Care would either have to increase premium, or cease to exist altogether.
 
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