AppleCare terms of service for service time?

Discussion in 'MacBook Pro' started by tip, Feb 6, 2008.

  1. tip macrumors 6502

    tip

    Joined:
    Mar 9, 2006
    #1
    I searched for this answer on this forum, but cannot find anything.

    I reviewed the AppleCare Terms and Conditions, but cannot find anything regarding maximum (or minimum, for that matter) acceptable times for servicing a product. Hypothetically speaking, if a machine was in AppleCare service for (let's say) a year, would that still be considered acceptable by Apple's Terms and Conditions?

    The reason I ask is because I'm seeing a few complaints from folks that have had their Apple product in service for a month or more.

    Thanks in advance.
     
  2. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #2
    I haven't seen any terms in regards to maximum time either.

    I haven't read too much about US-based AppleCare taking a month to service something, but unfortunately, outside of the US (where authorized resellers can do AppleCare repairs), I've read some crazy stories.
     
  3. jeff3221 macrumors regular

    Joined:
    Nov 14, 2007
    #3
    Do you have something being fixed? If you do just contact apple and they will do something for you. This is highly unlikely to happen.
     

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