Applecare - thought you had a year to decide?

[twynne]

Bought a new M1 Air in November, and having owned many Macs over the years had always understood you had the first year to decide and buy AppleCare. When I looked at it today, however, it now seems to suggest you had 60 days and now cannot purchase.

Does anyone know if/when this changed? And if they will still sell it to you if you contact Apple by phone?

 

[Apple_Robert]

1 year still applies. After 60 days, you can't use the app to purchase. You have to take it in to the Apple Store. Given the pandemic, Apple may make an exception if the store is closed. Give them a call.

Apple's Extended One-Year AppleCare+ Option Available for All Devices, Works With Subscriptions

Earlier this week, Apple changed its AppleCare+ policies in the United States and Canada to give customers up to a year to purchase AppleCare after...

www.macrumors.com

 

[twynne]

Thanks, really helpful.

 

[ghanwani]

There is no more AppleCare, only AppleCare+. It costs more but includes coverage for physical damage.

Previously we could not buy AC+ after 60 days, but AC could be bought within the year only via phone, not available in store. Then they got rid of AC, which means we had to get the AC+ within 60 days. Now they seem to have made AC+ available within a year, but as mentioned above, only in store.

 

[ThunderSkunk]

Bought a new M1 Air in November, and having owned many Macs over the years had always understood you had the first year to decide and buy AppleCare. When I looked at it today, however, it now seems to suggest you had 60 days and now cannot purchase. Does anyone know if/when this changed? And if they will still sell it to you if you contact Apple by phone?

Yep, bit me in the ass this time around too. Just happened to look up my most recent iMac 2 days before the year was up, and thinking I had lucky timing to catch it in time, was corrected by Apple tha I was 10 months too late. They’ll straight up tell you you’re SOL now.