After a recent visit to my local Apple Store here in the UK, I have been offered a like-for-like replacement on my faulty Late 2008 MBP as the screen flickers. The following day an Apple representative called and I was asked whether I would like to upgrade any components. I decided to upgrade the RAM to 8GB (£160) and the screen to Hi-Res Glossy (£80) and was quoted a price of £240 to pay, which I paid using my credit card. The next day my online credit card balance was showing that £288.00 had been deducted (but was not yet showing the actual transaction). As I had not purchased anything else on my credit card recently I decided to phone my local Apple Store to query the transaction; the guy I spoke with went to speak with the person who dealt with my upgrade a day earlier and confirmed that only £240.00 was taken. Today I receive an invoice in the post from Apple showing £240.00 +£48.00 VAT!! Apart from Apple not advising me of the VAT on both the upgrade date, or when I subsequently phoned them to query my credit card balance, if you go to the configuration page for the 2.2GHz MBP the upgrade prices are the same as what I paid, but are inclusive of VAT. I don't get it, I feel like VAT has been added on both the original ex VAT price and then again on the gross price. Before I phone Apple to query the VAT, has anyone else had a similar experience, or upgraded their replacement like-for-like model and NOT been charged additional VAT on each component that you have upgraded? If I had been made aware of VAT being added on to the final quoted upgrade price, I wouldn't have bothered upgrading any components.