My MBP has developed a terminal battery problem - unplug the mains and 2 secs later it dies. Re-set PMU etc to no avail. In addition the trackpad click bar is sticky/scratchy and has been for a good 3 months. I've been putting off taking it to an apple store (for the click bar problem initially) because this is my production machine and the alternative is a pc w/older versions of Adobe etc. - What kind of turnaround can I expect from Applecare - Which is better - a phone call or a physical visit to the store? your input greatly appreciated!