Greetings, The optical drive in my 2007 SR MacBook Pro had been acting up, and knowing I had AppleCare until 2010, I took it in to have the drive replaced, which they agreed to do without question. I received a voicemail from them saying the optical drive had been installed, but that "oh by the way... we noticed you upgraded your hard drive. You're not allowed to open the case, and as such, your warranty is now void. We've decided to wave the repair fee for the optical drive, however. You can come pick the laptop up...". Now, many (or maybe all) of you will say "It serves you right, idiot!". The fact of the matter is, I could never get a clear answer on the hard drive upgrade policy. In doing research prior to doing the hard drive install, I obtained two different answers: Opening the case does NOT void your warranty. Upgrading the hard drive does NOT void your system warranty. I also came to understood that: If you upgrade your hard drive, the original (and new) drives will not be covered by AppleCare. Period. If your system has problems, the Genius Bar can occasionally blame it on something that's probably irrelevant, such as a ding on the case, or an "unauthorized upgrade", so be weary of what upgrades you do. I was almost afraid they might blame the new hard drive for causing the optical drive to fail, but thankfully, they did not. Soooo... I'm not sure where to go from here. I've yet to call them back, though at this point, I'll just see them when I pick it up. I'm not irate about it, but I'm not happy with Apple, either. I was planning on picking up a new MBP probably next year, or when this one bites the dust (whichever comes first), but without AppleCare, the resell value is sort of trashed, and I'd probably want to put my 500GB drive in the new laptop (and still, not pay money to have someone install it for me). I'm not taking it personally, but it's sort of frustrating from the perspective of an IT Professional (with degrees, certifications, and experience to boot), that I can repair all the PC's I want, but can't even open the case (easy) to replace a "non-servicable" part? I know Apple can't say "Only Apple techs and miscellaneous IT professionals can perform work", but I'm not sure they've done a good job of clarifying their upgrade stance in the first place, at least making it easy to locate (e.g. bright yellow sticker underneath the battery, saying "ACHTUNG! WARRANTY VOID IF OPENED!" Is there any hope at all, of getting the AppleCare back? I originally told myself I'd just buy replacement parts online (cheaper than going through Apple), but if the LogicBoard fails (and with my luck, it probably will eventually) that's a HUGE chunk of change regardless of where you get it from.