A friend is going back to PC after a year and a bit of macs. The hard drive in his macbook pro packed up and the authorised Apple reseller shop told him it will take 3 weeks to process under AppleCare as it has to go back to Apple. This is too long for him to wait. The machine is for business - he can get his lenovo laptop turned around by the next day with the same fault. I wondered if there is a faster way to get things fixed, or if anyone else has been put off using Apple's machines for work due to this?