Hi all. I am trying to understand what information is right / wrong. My MD's rMBP started having wifi issues, I called AppleCare after not seeming to get any Genius booking for over a week (In London, UK). AppleCare tech was great and quickly escalated my troubleshooting once they realised I had done most of the network troubleshooting for them. After doing some testing in the recovery partition, the senior tech agreed it was a hardware fault and that Apple will fix if I take into a service partner or retail store. I explained that this was a business machine and that my MD couldn't do without it for 6-7 working days. So, now that you have a little background. After checking the warranty information it appears that the warranty you get with the computers (and devices) is a global warranty. So if my laptop broke and I was in New York as long as it was not accidental damage and still under warranty, I could walk into an Apple Retail store and get a repair / replacement. (maybe a little waiting time, fair enough). But Apple staff are insistent that I have to go through this 1 week waiting list. Now I currently don't have a mac laptop and I am hoping to buy an updated 15" rmbp post 22nd Oct. However this will be my main and only company laptop, so if that goes wrong, I cannot wait 1 week for a repair, surely spending any hefty amount of money on such a device should also receive just as premium service? My MD was really not happy that he would have to wait. Thanks for taking the time to share your real world experience. Cheers.