Applecare worldwide coverage

I have the same question

My grandma is also awesome

 

If my memory serves me correctly, the coverage is worldwide on their notebook range.

So lets say it did fail when your 'grandma' just happened to visit europe, so long as you take it to a store to be fixed, you should be ok with the whole shipping stuff too!

P.S. My Grandma isn't awesome

 

Yup. The last time I read the AppleCare Terms (which are online, if anyone wants to lurk through them), AppleCare was worldwide on notebooks and Minis.

 

Just so you know, that doesn't fall into the sort of category you'd have trouble with on the forums, so no need for an elaborate story. AppleCare coverage for laptops (because they are designed to be portable) is worldwide, anywhere you can find a service center (there are some countries you can't). AppleCare on desktops is not, although IIRC, the Mac Mini is inexplicably categorized with the laptops and is eligible.

jW

 

...so the iMac I bought on the US Navy base in Japan with applecare wouldn't be covered by apple Japan if it needed repair...... the apple rep on base said they just ship them out to apple Japan (not all the way back to the states).

It must be some agreement with the base then...

 

It's my understanding that desktops also have had the worldwide coverage for several years now.....it used to be limited to portables, but I'm under the impression that's no longer true

 

I worked at Apple Retail until not-too-long-ago, and I never could get a straight answer from the Geniuses, or even AppleCare agents. I mean, everyone had an opinion (which was notebooks/minis are international, iMacs and Mac Pros aren't), but when I asked them if they could please show me where it says that "in writing", nobody could.

The link to the AppleCare Protection Plan terms and services is here:
http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_NA_en.pdf

I don't really see anything in it that breaks down coverage by notebooks/minis and iMacs/Mac Pros.

All it really says about "international" is:

The only time I see it mentioning the products by name is when it says that it also covers Cinema Displays if bought at the same time as a notebook or mini.

So who knows... It probably did change years ago (like you said), and the people at my store just didn't get that memo.

 

i didn't read thru everything, but here's my experiences. I bought by apple care protection plan from HongKong(way cheaper than australia). when something wrong happened to my macbook, the service people here in perth are happily taking it in for repair.. hope it helps..

 

Right. You'll go to a website where you type in your MacBook serial number, your AppleCare registration number, and then your name/address/etc.

Remember that you can only register AppleCare within the first year that you own a Mac. After day number 365, you can't register it on that Mac.

 

Right, and here is the one place where it matters where you buy the AppleCare (and possibly, though not likely, where you bought the computer). When you register online, it will only accept an address in the format of the country for which the AppleCare is being registered, and the paperwork will be shipped to that address (unless you can get it paperless now). It's a minor thing, but just know that if you buy UK AppleCare, you'll need a UK address to register it, but if you buy a US AppleCare, you'll need a US address to register it (and so on).

I don't think there's any reason for it to affect your coverage once you get it registered, but just plan accordingly to avoid any registration hassles. Minor point, really, though.

jW