Bad Experience?

Discussion in 'Buying Tips and Advice' started by puddytat, Nov 10, 2013.

  1. puddytat macrumors newbie

    Nov 10, 2013
    I've seen other posts on Apple Support Boards about being sold bad parts from, along with also receiving horrible customer service. Has anyone else had similar experiences?

    I bought a video card from and eventually was told by my local apple repair shop that the card was bad. AppleComponents won't replace or refund because it is past the 12 weeks guarantee, and they also won't produce a receipt that I can use to give to VISA for extended warranty.

    AppleComponents could not produce any receipt showing me that they purchased it new. I'm out $600 because I decided to take a chance on buying a part from Who monitors these companies to make sure they are not selling us refurbished or reclaimed hardware? Are there any online Apple parts companies out there that are not scammy?
  2. old-wiz macrumors G3

    Mar 26, 2008
    West Suburban Boston Ma
    No one monitors these companies; it's buyer beware. They are not breaking any laws.

    I wouldn't trust the "applecomponents" people - their website is so amateur and just plain untrustworthy.
  3. Phildo macrumors member


    Nov 14, 2011
    Perth, Western Australia
    Ignore their claims about warranty and do some research on what the law is.

    It sounds like you'll need to get some communication going between Visa, the computer technician and yourself.

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