AppleComponents.com Bad Experience?

Discussion in 'Buying Tips and Advice' started by puddytat, Nov 10, 2013.

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  1. puddytat, Nov 10, 2013

    puddytat macrumors newbie

    Joined:
    Nov 10, 2013
    #1
    I've seen other posts on Apple Support Boards about being sold bad parts from AppleComponents.com, along with also receiving horrible customer service. Has anyone else had similar experiences?

    I bought a video card from Applecomponents.com and eventually was told by my local apple repair shop that the card was bad. AppleComponents won't replace or refund because it is past the 12 weeks guarantee, and they also won't produce a receipt that I can use to give to VISA for extended warranty.

    AppleComponents could not produce any receipt showing me that they purchased it new. I'm out $600 because I decided to take a chance on buying a part from AppleComponents.com Who monitors these companies to make sure they are not selling us refurbished or reclaimed hardware? Are there any online Apple parts companies out there that are not scammy?
     
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  2. old-wiz, Nov 10, 2013

    old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #2
    No one monitors these companies; it's buyer beware. They are not breaking any laws.

    I wouldn't trust the "applecomponents" people - their website is so amateur and just plain untrustworthy.
     
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  3. Phildo, Nov 18, 2013

    Phildo macrumors member

    Phildo

    Joined:
    Nov 14, 2011
    Location:
    Perth, Western Australia
    #3
    Ignore their claims about warranty and do some research on what the law is.

    It sounds like you'll need to get some communication going between Visa, the computer technician and yourself.
     
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