AppleID (among others) hacked

Discussion in 'iOS Apps' started by MacBoobsPro, Nov 29, 2009.

  1. MacBoobsPro macrumors 603

    MacBoobsPro

    Joined:
    Jan 10, 2006
    #1
    Some of you may of read in another thread that my cousin had a curious problem where all his accounts and passwords had been changed and I couldn't figure out why. Well we have figured out what the problem was (ex girlfriend) :rolleyes: and while I have created new accounts for him and rescued what I could his new AppleID is causing problems because any apps he bought on his old ID wont sync to his iPhone.

    What can I do? Apparently his old AppleID has been totally erased.
     
  2. sushi Moderator emeritus

    sushi

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    #2
    I would try contacting Apple and lay out what happened. There might be a way for them to transfer purchases from the old account to the new account, or maybe just add them to the new account.
     
  3. MacBoobsPro thread starter macrumors 603

    MacBoobsPro

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    Jan 10, 2006
    #3
    Thanks Sushi.

    I've spoken to support via Chat Now button on Apple.com and they said to contact AppleCare but it will cost £35 a pop so thought I'd post here first for any ideas.
     
  4. CylonGlitch macrumors 68030

    CylonGlitch

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    SoCal
    #4
    I had a problem with my account a little while ago. I just called the customer service number I found from iTunes and they were able to help me no problem. But they said that they have no way to transfer purchases between accounts. Based on this conversation I don't think they can move anything, but I bet they can get your password back. They can also change the account name, which I would recommend.
     
  5. sushi Moderator emeritus

    sushi

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    #5
    £35 a pop to contact AppleCare is a bit expensive.

    Maybe a polite e-mail to sjobs@apple.com might be a better way to go.

    Does your cousin have any listing, e-mails or whatever showing his purchases?
     
  6. Corrode macrumors 6502a

    Corrode

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    Calgary, AB
    #6
    E-mailing the CEO of Apple about a dispute with someone's girlfriend? Seems a bit extreme, don't you think?
     
  7. Pooshka macrumors 65816

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  8. sushi Moderator emeritus

    sushi

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    #8
    That e-mail does not go directly to SJ. Rather it goes to his staff who can handle the e-mail to this account and help with unusual situations.

    If he cannot get a resolution going through the normal channels, sometimes it's worth going that route when your situation does not fit the norms for support.

    To answer your question. Would I e-mail SJ directly on an issue such as this. No I would not.
     
  9. MacBoobsPro thread starter macrumors 603

    MacBoobsPro

    Joined:
    Jan 10, 2006
    #9
    I agree. I'll get it sorted somehow.

    Not a hacker as such, just a very disturbed person. :(
     
  10. Nopstnz8 macrumors member

    Nopstnz8

    Joined:
    Mar 22, 2010
    #10
    Lol. I thought the exact same thing. And was shocked that the speculation of this turned out to be true. That's why I go for the hot chics that don't know too much about computers. This way, i'm pretty safe. Ha. Ha. :D
     
  11. Nopstnz8 macrumors member

    Nopstnz8

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    Mar 22, 2010
    #11
    So it's been a few months. Hopefully this was all resolved?
     
  12. gwynne macrumors 68000

    gwynne

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    Mar 11, 2010
    #12
    As someone who works with online accounts, I can tell you that "my friend/girlfriend/ex-wife/little brother/3-year-old stole/hacked/erased/sold my account" is not an unusual occurrence, but rather a daily fact of life. People should be careful with their logins.

    Edit: awman, suckered into replying to a six month old thread. Oh well, the advice still stands.
     
  13. qtx43 macrumors 6502a

    Joined:
    Aug 4, 2007
    #13
    I'd like to know how this was resolved to. My first thought is, if it happened to me, I'd call the bank and police -- they've got access to my credit card.
     

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