AppleID "recovery key"

[hawkeye_a]

I have an original iPad(2010) which I still use today. Today when I tried to use it to check my iCloud email, it told me password was incorrect, so I went in to my iCloud settings and reentered it. It then asked me for a "recovery key".

I have no idea what that is, I usually get a code sent to my phone or something. So i looked into getting a new "recovery key", and I could not find any way to do it on Apple's AppleID management page.

Does anyone here know how I can get past this and get a new "recovery key" so I can use iCloud on my old iPad?

Cheers

 

[AmazingHenry]

I use an iPad 1 too!

Check your iCloud email for the recovery key. Otherwise, go to appleid.apple.com on a computer and reset your password.

 

[hawkeye_a]

Just changed my password on my Mac, and tried updating it on my iPad, and it is still asking me for my "Recovery key".

I looked through my emails and I do not see a "recovery key" anywhere.

The Apple support pages I do find seem to refer to an old version of the AppleID page, which lets you reset the "recovery key".

Any suggestions?

 

[AmazingHenry]

Just an idea (probably won't work); turn off two-factor authentication.

 

[Rigby]

The recovery key is a feature of the old "two-step" authentication (not the same as the new "two-factor" system).

Have you actually activated two-factor? If yes, you cannot login normally on the old iPad since two-factor requires iOS 9. One thing you can try is to get a verification code from another trusted iOS device (Settings/Acccount/Password&Security/Get Verification Code) or Mac (Settings/iCloud/Account Details/Security/Get Verification Code), and then log in on the iPad by appending that code to your iCloud password. If that doesn't work you'll have to deactivate two-factor.

 

[hawkeye_a]

One thing you can try is to get a verification code from another trusted iOS device (Settings/Acccount/Password&Security/Get Verification Code) or Mac (Settings/iCloud/Account Details/Security/Get Verification Code), and then log in on the iPad by appending that code to your iCloud password.

That worked!!! Thanks a lot I really appreciate it!

Cheers

 

[fc0315]

Worked when entering Apple ID password followed by 6-digit authorization code from two-factor auth (all in the password field).

 

[Nemesis90]

Worked when entering Apple ID password followed by 6-digit authorization code from two-factor auth (all in the password field).

Doesn’t work for me. Only the actual iCloud login is recognized, but then I get prompted to enter a Recovery Key RK-nnnn-nnnn-nnnn. Generating an Apple ID Verification Code from another device only generates a 6 digit number.