applemtp.sys.. MANY MANY crashes in Vista.

Discussion in 'MacBook Air' started by nimski62, Feb 26, 2008.

  1. nimski62 macrumors regular

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    Feb 20, 2008
    #1
    This computer runs vista better than any computer I have owned.. and those other computers have a much faster processor. Everything works flawlessly, WITH THE EXCEPTION OF THE MULTITOUCH!. if i even accidently put 3 fingers for 2 seconds on my touchpad, A.) either the mouse locks up and you have to use the keyboard to go find 'restart.' or B.) the computer just BLUESCREENOD's on me saying that the APPLEMTP.SYS is at fault. Are there any better multitouch drivers or even drivers i can use that are NOT multitouch?.. i would love to not BSOD or freeze every like 20 mins of use.
     
  2. Beliyaal macrumors member

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    Feb 14, 2008
    #2
    I have also had one BSOD in Vista caused by the multi-touch drivers.

    Also, I think I know the reason why Apple didn't ship any drivers for the external ethernet adapter. The Vista drivers for USB200M caused bsods and corrupted Windows update downloads when I tried it.
     
  3. sparkstack Guest

    Joined:
    Feb 19, 2008
    #3
    Odd.

    I'm running XP on my air and i used it non stop for 10 hours each day last weekend (work, unfortunately) without any issue whatsoever. The driver should be compatible with both XP and Vista you would have thought.
     
  4. clayj macrumors 604

    clayj

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    #4
    If you can consistently reproduce this issue, you should file a bug report with Apple.
     
  5. nimski62 thread starter macrumors regular

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    Feb 20, 2008
    #5
    i need to borrow my friends XP cd and put it on.. this ***** getting annoying.
     
  6. macairvista macrumors newbie

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    Mar 13, 2008
    #6
    Having the same problem

    Just adding to the list - everything works fine otherwise
     
  7. Clix Pix macrumors demi-goddess

    Clix Pix

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    #7
    I'd think the problem lies with Vista rather than with the MBA. Remember, the MBA IS an Apple product, really designed for and meant to run Apple software.... From everything I've read, Vista is a nightmare and a lot of people have gone back to XP because of that. XP is probably more stable.

    Personally I have not sullied any of my beautiful Macs with any version of Windows. Ugh!!
     
  8. kevbernard macrumors newbie

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    Feb 7, 2008
    #8
    I know this is not particularly helpful, but for what it's worth I've been running Vista for 5 weeks now. I use the machine all day at work, and usually for 2-3 hours in the evening at home.
    At work I have an external mouse, and at home I always use the touchpad.
    So far, I've experienced no issues at all with touchpad drivers. In fact I'm quite impressed with the apple drivers, much better than the drivers on my previous laptop (Sony SZ).
     
  9. ayeying macrumors 601

    ayeying

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    #9
    XP doesn't have any of these problems (not sure for the ethernet dongle though). However, multitouch doesn't exactly "work" in XP but I have yet to see it lock up, crash, bsod, etc.
     
  10. bluedoggiant macrumors 68030

    bluedoggiant

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    #10
    Why don't you have a separate PC? That seems extensive.
     
  11. mcvaughan macrumors 6502a

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    #11
    Install XP. Vista is a sad excuse for an operating system.
     
  12. ayeying macrumors 601

    ayeying

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    #12
    Vista isn't insanely bad, its just not ready for extended use w/o running into problems.
     
  13. Beliyaal macrumors member

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    Feb 14, 2008
    #13
    FUD. Vista isn't that bad. Certainly its a much better experience on the Air than XP because of better power management. Vista works splendidly for long periods of time as long as it has decent drivers, wich Apple does not provide for Windows.

    With the Air you cannot really run their Touch Pad driver without having they keyboard drivers installed. Looks like I will have to write Windows drivers for the Touch Pad after all.
     
  14. kkrull macrumors regular

    kkrull

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    Dec 19, 2006
    #14
    I can't reprduce it. It seems completely random.

    Uh no. Apple wrote the driver applemtp.sys. It is Apple's problem. Tens of thousands of developers manage to write drivers that don't bluescreen windows, so Apple should be able to figure it out. Apple's drivers also bluescreen XP (http://discussions.apple.com/thread.jspa?threadID=1450160&tstart=45). This is widespread enough that the press writes about it (http://searchmobilecomputing.techtarget.com/generic/0,295582,sid40_gci1309407,00.html) so I am kind of surprised that Apple let it go this long.
     
  15. Clix Pix macrumors demi-goddess

    Clix Pix

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    #15
    Apple is producing machines to predominantly run on the Mac platform (OS X)..... Windows is an afterthought.....

    The day I went out to buy a Mac (several years ago) was so that I could get AWAY from Windows and all of its inherent messy problems. Personally, I'm sorry that Apple has since structured things so that people would be able to run Windows on a Mac. <Shudder>

    Don't kid yourself: Apple's primary interest is still in getting people to buy and use their machines running OS X, not Windows.
     
  16. sparkstack Guest

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    Feb 19, 2008
    #16
    Wrong. Apple's primary interest is getting people to buy the hardware. OS X is a loss leader, it's what entices people away from windows. They give it away with every machine and even retail copies are a: cheap to buy; b: easy to install on multiple computers (if so inclined) as there is no license key. The same can be said for the iLife software.

    Boot camp is another enticement, for people sitting on the fence, worried about xyz app that only runs in windows. While sure, it would be nice if everyone ran OS X, Apple are well aware that a lot of people buy their machines to run other OS's on them.

    Apple has a long standing "it just works" campaign. This should apply equally to the OS X side as it should to the Windows side. They try to control the windows side as best they can by providing the hardware drivers, so if there is indeed a problem with a windows driver supplied by Apple, they should fix it.
     
  17. pr5owner macrumors 65816

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    #17
    why install a microsoft program at all? MBA's come with OSX isnt that good enough?
     
  18. nintendude macrumors 6502

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    CA
    #18
    well, some people prefer to use XP/Vista for gaming purposes

    though i'm not sure that this has to do w/ the OP's problem, every once in a while in XP using the MBA, the computer freezes, the screen turns blue w/ a bunch of words, and the computer restarts before I can read what the screen says. this ONLY happens when i'm playing Sims 2
     
  19. kkrull macrumors regular

    kkrull

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    Dec 19, 2006
    #19
    Let me tell you what it says right in the middle of that blue screen...

    applemtp.sys
     
  20. nintendude macrumors 6502

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    #20
    you sure? cause it never happens through normal activities and could be related to the graphics or somethingsince it only happens when ima gaming
     
  21. kkrull macrumors regular

    kkrull

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    Dec 19, 2006
    #21
    No I am not positive. Check event viewer in administrative tools for system logs and you should be able to tell.

    That is what this thread is about. applemtp.sys is the only bluescreen that I have ever had on the Air.

    If you turn on crash monitoring and logging you can get that window with the error message to stick around long enough to see it. Like this http://blogs.technet.com/photos/markrussinovich/images/482355/original.aspx
     
  22. nintendude macrumors 6502

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    #22
    thanks for help;)
     
  23. greengio macrumors newbie

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    Dec 5, 2008
    #23
    Same problem on alum macbook and vista... I think Touchpad works very bad with vista, I hope Apple will fix this issue
     
  24. ruizmontana macrumors newbie

    Joined:
    Jan 3, 2009
    #24
    Possible fix (work around) for applemtp.sys bsod in vista

    On another website I found a possible solution:

    Macbook Multi-touch Trackpad Driver update causes Blue Screen of Death

    As happy as I was the other day that Apple has released an update for their windows trackpad driver, I've been getting plagued by BSODs caused by "applemtp.sys". I think I've narrowed the cause down to multi-touch operations (using 2 fingers at once), however here is a work-around...well, working for me so far..


    Workaround:

    As I've read on some of the support forums after the update there are now 2 mouse interface devices installed, after Disabling the "Apple Multitouch Mouse" I've not come across another BSOD.

    Although I'm not sure yet, perhaps the other interface device is one left over from the previous mouse driver, or its an erroneous ugly twin from the new mouse driver. In either case Apple will need to fix their installer to remove it, or fix driver itself. Hopefully some more light is shed on this soon.
    ====

    This worked fine for me

    Good luck!
     
  25. tubbymac macrumors 65816

    tubbymac

    Joined:
    Nov 6, 2008
    #25
    I don't have the BSOD problems on Vista but I'm running a Macbook 2.0 Aluminum. I tried disabling that "Apple Multitouch Mouse" and just keeping the "Apple Multitouch" driver running instead. I didn't notice any difference except that opening the boot camp control panel failed once and then worked when I tried to open it again. So it looks like that driver is used for at least something.
     

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