I'm very disappointed in their shipping. I ordered a refurbished iPad. I placed an order at around 12pm PST on Jan 11. And it's not getting delivered until Jan 17, per FedEx's tracking site. I would expect that for regular delivery, but for '2-3 day shipping' it seems awful. I guess technically if you don't count the day it shipped (12th) as a day, and don't include Saturday, then the 17th is the end of the third day, but barely. It's just appalling. I know the item has to ship from China, but as a consumer, that's not my problem. I guess, depending on how you look at it, they might still be within their deadline, but I think paying extra was a waste.