Jobs challenges you to return the iPhone 4 and take the insignificant amount back. And they won't take restocking fee for the trouble they gave you. After the failed attempt for a coverup with software vision fix, see how amazingly he disregards the consumer woes. It's the apples watergate as he put in his presentation, he knows the implications, he wants to play it down. They still call it the free case , but it's actually denying your freedom to use the phone as such. So antennagate involved denying issues, training customer care for coverup then, software , visual trickery, and now misleading the customer talking bout freebies.