I ordered a 27" Imac with the 256ssd on Black Friday. The order quickly confirmed and they send me the gift card via email. I did more reading and found that if you want the VESA mount option, you need to select that when you place your order. I contacted Apple the following day; they told me that I could cancel the order and reorder the computer, but that I would loose the gift card. They suggested that I could take delivery of the computer, then exchange it for the model with the VESA mount (which I would have to reorder build to order). So the computer arrived at the Apple store today. I called and started the process to make the switch. The bottom line is that I could not "exchange" the computer, rather I would need to return it and reorder it...but that my refund would be $150 less (!) So basically I would loose the value of the gift card! And if I simply return the computer the refund is less $150 to cover the cost of the gift card. Not such a great deal after all...unless I'm missing something. Any advice?
Edit: After reading this policy, I don't see anyway around losing the gift card if an exchange is made:
https://images.apple.com/promo/pdf/EN_US_BF_110817.pdf