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2 cards sent- quality good, delivery slow- tips for high quality!

I sent two cards (I'm in Italy) to two people with birthdays in the US. I was excited because by mail it would take about 8 days to get cards from Italy ( and postage alone would have been over $2, not to mention the card price). I ordered them on Saturday the 15th of October.

Preparing and sending the cards was no problem, but I would recommend making sure photos are at least 2MB in size, otherwise the photo quality is going to be poor.

Well, 2 days later I got a message saying one card was out for delivery. 5 days later the 2nd card hadn't been sent, so I checked online. It said it was still processing. I tried to cancel the card, which WAS an option, but the system said it couldn't do it. I called Apple, and they said it was actually going out, and could not be cancelled. The woman was very nice, and tried to give me a refund on the card, but said unless the card took more than 10 days to deliver, they couldn't give a refund.

I never did receive the message from the post office for either card, but both people told me that they received their cards on the 24th of October, 9 days after I sent them. One person, my sister in law, who is in the graphics trade, said the card quality was very high, that is was embossed, and printed on high quality rag paper. She was very impressed. The 2nd person said the card was very nice, and of high quality.

In the process of all this, I happened to go into iPhoto on my Mac, and never realized that you can send cards from iPhoto. The prices and process are the same, but their are many more options for cards. There is also a video showing the card quality, and how they are produced. Since photos from iPhoto would normally be much higher resolution than iPhone photos, and the options and control are much better, I probably will use iPhoto in the future to do this.

However, the :apple: Card app on the iPhone would be very handy for a quick card sent on the road, and if the photo is from the iPhone (taken with), the quality would be very good.

Note: as a recommendation from a professional photographer, if you are using a photo that was imported through iTunes to your iPhone, the photos gets downsized by iPhoto, and probably won't make a high quality card. If you are on a Mac, I would probably just use iPhoto, but if on a PC, or if you really want to use the :apple: Card App, then email yourself the full size photo from your PC or Mac, save it into the camera roll (it will still be full size), and use THIS photo to make your card. Or take a photo with the iPhone.
 
Same problem

anyone have any issues with this?

It will not let me process my payment, keeps asking for my CVV and then I get an error message.

Very frustrating, I'm trying to give you $5.00 Apple!

No one seems to have a solution from this, but googling does bring up that it is a problem.

I also can't seem to use my gift card for it, it only wants a credit card, so that option is thrown out.

I attached the error message

got the exact same issue, also from canada. i have a suspicion that this is due to me having my iTunes account originally set up in the us but than transferred to canada. had lots of other issues because of that.
 
I sent a Birthday card to a friend of mine in America the other day, I didn't have any issues whatsoever :)

I'd love an iPad version though!

I'm very surprised there isn't an iPad version yet, one is bound to be incoming. Sure the iPhone camera is better, but apps like this are better on the iPad screen.
 
I've never been able to get it to work. Whenever I would try to purchase a card it would say I need to enter my CVV. I would and then it would error out. When I researched it on the interwebs I found people that had been using Paypal that had this issue, but I'm using a normal Visa card.

bummer

I've had the same issue, except I'm using a MasterCard. I've been able to make other in-app purchases and buy other apps, but trying to buy one card produces an error. I've exchanged over a dozen e.mails to iTunes App Store support, but nothing has worked. :-(

At least I know I'm not the only one. Searching online makes it appear that this issue only happens to PayPal folks, but I'm not one of them. Hmmph.
 
Keeping in mind this is $2.55 worth of quality. The paper is matte, so not great. Looks "ok". The clear use of this is for more spontaneous card sending, and single event occasions for 1-2 people. Not meant for mass cards. Use iPhoto for that.

I had no problems in the app. My card shipped 2-3 days after making it, and was delivered 3 days after that. So 5-6 days. I never received a push notification saying it was delivered.

Then my wife sent one to her friend. I got an email from Apple saying it was being shipped to our house, rather than the friends...then 2 days later I got a correction email saying to "rest assured" that the card was indeed going to the correct address. There was a problem in the system at the time.
 
got the exact same issue, also from canada. i have a suspicion that this is due to me having my iTunes account originally set up in the us but than transferred to canada. had lots of other issues because of that.

mine was not transferred

vjl323 said:
I've had the same issue, except I'm using a MasterCard. I've been able to make other in-app purchases and buy other apps, but trying to buy one card produces an error. I've exchanged over a dozen e.mails to iTunes App Store support, but nothing has worked. :-(

At least I know I'm not the only one. Searching online makes it appear that this issue only happens to PayPal folks, but I'm not one of them. Hmmph.

I'm also trying to use a MC, so its not just a problem with paypal or visa, its the app in general

very frustrating as I really want to send this card
 
anyone have any issues with this?

It will not let me process my payment, keeps asking for my CVV and then I get an error message.

Very frustrating, I'm trying to give you $5.00 Apple!

No one seems to have a solution from this, but googling does bring up that it is a problem.

I also can't seem to use my gift card for it, it only wants a credit card, so that option is thrown out.

I attached the error message

That's the same error message I have been getting since day 1, using my MasterCard. I've been going back and forth with iTunes App Store support, but to no avail. :( I'd really like to try the app out, but I can't. I can make other in-app purchases from other apps, so I'm not sure what's so different about Cards that I can't. Frustrating.
 
are people that lazy they can't send their own greeting card?? There's a walgreen in every corner. just go there, buy a 99 cent cards, mail it yourself. total cost $1.49
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

$3.10 for a damn letter with a 50-50 chance of making it on time or ever making it at all! I'll just stick to paper and pen with 20c post.
 
The printing is done on either a HP Indigo 7000 color press or a Kodak Nexpress 3600 variable color press. Both are capable of above laser quality print reproduction. I am surprised at the number of comments remarking the quality of print. I'm sure the bugs will be addressed and resolved.

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I sent two cards (I'm in Italy) to two people with birthdays in the US. I was excited because by mail it would take about 8 days to get cards from Italy ( and postage alone would have been over $2, not to mention the card price). I ordered them on Saturday the 15th of October.

Preparing and sending the cards was no problem, but I would recommend making sure photos are at least 2MB in size, otherwise the photo quality is going to be poor.

Well, 2 days later I got a message saying one card was out for delivery. 5 days later the 2nd card hadn't been sent, so I checked online. It said it was still processing. I tried to cancel the card, which WAS an option, but the system said it couldn't do it. I called Apple, and they said it was actually going out, and could not be cancelled. The woman was very nice, and tried to give me a refund on the card, but said unless the card took more than 10 days to deliver, they couldn't give a refund.

I never did receive the message from the post office for either card, but both people told me that they received their cards on the 24th of October, 9 days after I sent them. One person, my sister in law, who is in the graphics trade, said the card quality was very high, that is was embossed, and printed on high quality rag paper. She was very impressed. The 2nd person said the card was very nice, and of high quality.

In the process of all this, I happened to go into iPhoto on my Mac, and never realized that you can send cards from iPhoto. The prices and process are the same, but their are many more options for cards. There is also a video showing the card quality, and how they are produced. Since photos from iPhoto would normally be much higher resolution than iPhone photos, and the options and control are much better, I probably will use iPhoto in the future to do this.

However, the :apple: Card app on the iPhone would be very handy for a quick card sent on the road, and if the photo is from the iPhone (taken with), the quality would be very good.

Note: as a recommendation from a professional photographer, if you are using a photo that was imported through iTunes to your iPhone, the photos gets downsized by iPhoto, and probably won't make a high quality card. If you are on a Mac, I would probably just use iPhoto, but if on a PC, or if you really want to use the :apple: Card App, then email yourself the full size photo from your PC or Mac, save it into the camera roll (it will still be full size), and use THIS photo to make your card. Or take a photo with the iPhone.

great advice, good to know your experience.
 
Order : 10-12
Shipped: 10-13 per email


Still never received it. :(

Just sent it to my wife to test out the service.

Not worth my time to call customer service, I will just never use the app again.

Glad it worked well for others..
 
2 emails per card? That is a BIG problem on iOS where the inbox is limited to 200 items or less, and older items get dumped to make room for new. My inbox is always at 150-190+ items, so even 5 cards ordered could mean losing inbox items.

C'mon, Apple, bundle the orders!
 
Sometimes Apple splits up iTunes into multiple credit card charges too which has created problems for me in the past. If it is more frequent for the cards I am sure people trying to send out multiple cards are having issues with there CC.

----------

Order : 10-12
Shipped: 10-13 per email


Still never received it. :(

Just sent it to my wife to test out the service.

Not worth my time to call customer service, I will just never use the app again.

Glad it worked well for others..

Apple dose not run the postal service.
 
that fixed the problem for me

I had the same issue. Setting the "Regional Format" to match the iTunes account solved it. I raised radar 10366788
for this bug.

Thanks, that fixed the problem for me. My region was US, my iTunes account Canada. Now both are Canada and everything went through ok.
 
anyone have any issues with this?

It will not let me process my payment, keeps asking for my CVV and then I get an error message.

Very frustrating, I'm trying to give you $5.00 Apple!

No one seems to have a solution from this, but googling does bring up that it is a problem.

I also can't seem to use my gift card for it, it only wants a credit card, so that option is thrown out.

I attached the error message

This might not be your problem but I found out that the extension Ghostery stop me from paying bills online e.g. Allstate or Verizon because it blocks IPs that the companies use to process the forms on the site. Once I turned off the extension and tried again it accepted my CVV and other form elements.
 
I have sent two, one was received a week after I purchased it, by a relative who was out of town (so it could have arrived earlier)... The second one has still not arrived, according to the person to whom I sent it.

I also received erroneous receipts that indicated it would be sent to my billing address... My concerns were remedied rather quickly as they sent out an apology letter within 24 hours saying it was a mistake and the correct addresses had been used.

All in all, I have a couple complaints... Very small number of choices and requires creation on my part ... A quick iPhone card app should have preset hallmark like generic ones, with jokes, sayings, etc, that don't need to have me insert a pic, or devote a lot of time and thought to... thats what cards are for... the semi-thoughtful, without having to actually put any thought into it, gift...

And like the article said, native iPad is a no brainier, and slightly shameful it didn't launch with it....
 
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Can someone finnaly take a photo of the card?:)

I would imagine you mean the physical product, but any chance this is this what you had in mind...
 

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Duplicate Cards

My boyfriend ordered me a card and I got it a week later.
A week after that I received the exact same card again.. hopefully he didn't have to pay twice lol
They are really nice cards though!
 
In the process of all this, I happened to go into iPhoto on my Mac, and never realized that you can send cards from iPhoto. The prices and process are the same, but their are many more options for cards. There is also a video showing the card quality, and how they are produced. Since photos from iPhoto would normally be much higher resolution than iPhone photos, and the options and control are much better, I probably will use iPhoto in the future to do this.

From what I can tell the iPhoto functionality isn't geared towards sending a single card to a recipient, it's getting a bunch of cards for you to mail yourself, such as for a party announcement or for the holidays. The shipping cost is $2.49 and each card is $2.99. Not quite the same thing.
 
My boyfriend ordered me a card and I got it a week later.
A week after that I received the exact same card again.. hopefully he didn't have to pay twice lol
They are really nice cards though!

My sister-in-law had a baby so I took a photo of him and sent it while in the hospital. I had an error during processing so I sent another one. I ended up getting charged twice and they received two cards. The quality was pretty good (especially with the 4S).
 
Another Alternative

I saw all the posts regarding Apple's Card app. There is another alternative which elminates the concerns noted above and is actually 1/3 cheaper than the card app. Has anyone heard of Send Out Cards? If anyone would like to know more information or is interested in test-driving the system for no-cost, feel free to email me here or at joseph_merola@yahoo.com.
 
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