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Apple's 'Daily Download' Internal iPad News App for Retail Store Employees Revealed
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He's actually quite correct.
I was a Creative and I quit working at Apple just this year. There's a lot of BS to put up with and while it was fun for a little while it got stale fast.
For any people seeking out potential employment there, don't apply for Family Room Specialist. Quite possibly the worst job in any Apple Store.
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Because it needed to be reiterated exactly how right the ex-creative is. I salute you both.
Then you haven't been to the Columbus OH store. When I was there to drop $$$ on a MBP, I was invisible. Could not get waited on.
Apple's way of dealing with customers always confused me a bit.
Every last time i've gone in there to make a purchase, someone greets me and asks what I need, then hands me off to someone else, who waits for someone else to bring something out of the back.
Each time I go in, i'm very direct and know exactly what I want and I make it known to the person, so it's not like they're handing me off to someone more knowledgeable in a particular area that I need help with.
I don't get it. Why can't the initial person just help me?
Every last time i've gone in there to make a purchase, someone greets me and asks what I need, then hands me off to someone else, who waits for someone else to bring something out of the back.
Each time I go in, i'm very direct and know exactly what I want and I make it known to the person, so it's not like they're handing me off to someone more knowledgeable in a particular area that I need help with.
I don't get it. Why can't the initial person just help me?
At the apple store in my area I did one group interview, two one on one store interviews as well as a video podcast interview (and did not end up getting hired)
From everything I've read though ....
Apple has a little bit "odd" way of deciding who a good candidate is to work at one of their retail stores.
It sounds like they lean towards finding people who appear to be eager to learn, yet don't already HAVE much formal computer experience. They seem to feel that it's harder to get people to "un-learn" things they know how to do differently than the way Apple wants them done.
I'm pretty sure if you applied for a sales job there and listed previous experience at, say, Best Buy's GeekSquad? You'd get rejected in the end.
I also agree that a person's unique "look" or "vibe" plays into the hiring process. Not saying that's all they care about, or that it's a requirement. But I agree that having stepped foot into quite a few Apple stores in different parts of the country now, I see a far larger than normal share of people working there who have what I'd describe as an "alternative", "hipster" or especially for the females, "geek girl" look/persona. You could argue that those just happen to be the types of people who want to work at such a store .... but it's not the same demographic as you'd see in any other computer or software store I've been in. I think there's probably something to it ... like if they whittle things down to 2 or 3 good candidates for 1 position, the one with a real trendy look will have the edge.
Apple has a little bit "odd" way of deciding who a good candidate is to work at one of their retail stores.
It sounds like they lean towards finding people who appear to be eager to learn, yet don't already HAVE much formal computer experience. They seem to feel that it's harder to get people to "un-learn" things they know how to do differently than the way Apple wants them done.
I'm pretty sure if you applied for a sales job there and listed previous experience at, say, Best Buy's GeekSquad? You'd get rejected in the end.
I also agree that a person's unique "look" or "vibe" plays into the hiring process. Not saying that's all they care about, or that it's a requirement. But I agree that having stepped foot into quite a few Apple stores in different parts of the country now, I see a far larger than normal share of people working there who have what I'd describe as an "alternative", "hipster" or especially for the females, "geek girl" look/persona. You could argue that those just happen to be the types of people who want to work at such a store .... but it's not the same demographic as you'd see in any other computer or software store I've been in. I think there's probably something to it ... like if they whittle things down to 2 or 3 good candidates for 1 position, the one with a real trendy look will have the edge.
At the apple store in my area I did one group interview, two one on one store interviews as well as a video podcast interview (and did not end up getting hired)
All this for a job that pays what? $12 an hour? That's nutz but sure doesn't surprise me.
