Apple's Elk Grove Repair Facility Makes ~20 Accidental 911 Calls a Day

[mtneer]

How about the 911 emergency system ignoring any calls emanating out of the Apple facility? Just GeoFence it out...

 

[T-R-S]

i've done it twice on my iPX

 

[Phonephreak]

How about the 911 emergency system ignoring any calls emanating out of the Apple facility? Just GeoFence it out...

Ahh. How about Apple fix this. It’s their problem. Not emergency services.
You want 911 to ignore calls coming from a site?

 

[Matthew.H]

How about the 911 emergency system ignoring any calls emanating out of the Apple facility? Just GeoFence it out...

That'll work perfectly until there's a medical emergency at the facility and the person dies because the emergency services don't answer the phone call.

 

[ChrisA]

Place RF shielding on the walls of the repair facility. This will block radio signals in both directions. If the building is so large that this is expensive then shield only a smaller part of the building where the work tis done. It is not hard to block a cell phone signal.
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That'll work perfectly until there's a medical emergency at the facility and the person dies because the emergency services don't answer the phone call.

This is a perfect use for a land line phone. They could install land line phones for administrative use and block all cell phone service.

 

[Phonephreak]

Place RF shielding on the walls of the repair facility. This will block radio signals in both directions. If the building is so large that this is expensive then shield only a smaller part of the building where the work tis done. It is not hard to block a cell phone signal.

That’s the weird part. You would think Apple has thought about this happening. Shouldn’t be a hard fix. It’s just money. Apple can afford it.

 

[Ohplease]

Right, but the phone would make it very well known that it's making the call. Their test procedure wouldn't be to press the button 5 times quickly and just sit there... The article made it seem like they were making the call and the technicians have no idea that the call is taking place.

You do realize that these phones are coming in because they are broken, right? If they were working as they were intended, they would not be there. Not saying they should be making 1600 911 calls, but they may not be able to see the screens or hear the audible warning.