I know it can take time to reproduce this issue and prove it's real... Privacy i
Then you should understand the relatively short delay.
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I’m assuming it didn’t get to the right people. There’s a real problem with apple’s reliance on the Radar system. Radar is too difficult for an average non-technical person to use, there’s no obvious way for someone to report a critical bug to Apple without using radar, etc. Apple needs to seriously consider new ways of reporting and tracking bugs. Something like a friendlier version of bug reporter running on the device itself (i.e. the bug reporting app that installs during betas.)
The REAL problem is, Apple probably gets an UNBELIEVABLE number of "Bug Reports" every single day. Consider the fact that:
1. Some people have nothing better to do than to pester others with false "bug reports";
2. Most people cannot accurately remember/describe the steps to duplicate a bug (VERY IMPORTANT!);
3. Some HUMAN(s) have to "triage" putative Bug Reports;
4. Some HUMAN(s) have to assign already-busy Resources to analyze/determine a response to each Bug Report;
5. Any "Fix" has to be thoroughly "Regression Tested" to make sure it doesn't BREAK something else;
6. Someone(s) have to Package the "Fix" for Distribution, and TEST the Distribution Package;
7. Steps 5 and 6 may have to be adjusted/repeated for other Countries/Languages...
And you can see how what seems to be a simple "Bug Reporting System" suddenly becomes a MAJOR DEAL!!!
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I’m not always about firing people with that type of mentality. But this is it something that likely can’t have remedial retraining, this is grounds for termination in my opinion.
Good thing you aren't in a managerial position, right?
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Yes as more evidence comes to light it does appear they knew about the bug well in advance of Monday.
The same way they knew about the batteries and faulty processors/throttling, and did nothing.
Their lack of transparency IS going to corrode consumer trust and ruin their branding. Watch. Next year’s iPhone sales are going to be abysmal.
Honestly, all the constant hand-wringing and Monday-Morning Quarterbacking on this Site is absolutely appalling.
I know it drives "Clicks"; but it is very tiresome.
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Are you being serious in terms of less negativity?
Most of the time, and relative to MR, yes.
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I don’t use FaceTime and never have. One of the first things I disable on any fresh install of iOS.
Regardless, still a simple bug. It takes 2 simple steps to entirely erase any end user’s privacy. Another public relations nightmare which will result in lost customers and stalled upgrades. Won’t see the effect of this until their next earning’s release, but it will be a real hit.
Well, if you don't use FaceTime then it hardly concerns you then, does it?