Hi All,
Quick question, my iphone 6 plus (64gb) has started to become plagued by the dreaded touch disease. (grey bars at the top, unresponsive screen) The only thing I can do to rectify it is to press hard on the top bezel but this is a temporary measure.
I took it to the Genius Bar and sods law, it started working fine without any issue. Regardless the Apple technician went through diagnostics and everything came back clear. I had to correct the technician when he advised this issue only applied to the iphone 6!
Long story short, the only acceptable resolution to repair the phone is to buy a refurbished iphone 6 plus like for like at the price of £350. Naturally I declined and with no other options offered by the technician I had to leave.
My question - what are my options? Apart from buying another phone or going to a 3rd party repairer. Is it worth contacting Apple Exec Relations to complain of the high price of buying a iphone 6plus? That is two years old and will soon be replaced by an even newer phone (iphone 8)?
Sorry for the rant but the high price quoted has shaken me up a bit.
Thanks
S
Quick question, my iphone 6 plus (64gb) has started to become plagued by the dreaded touch disease. (grey bars at the top, unresponsive screen) The only thing I can do to rectify it is to press hard on the top bezel but this is a temporary measure.
I took it to the Genius Bar and sods law, it started working fine without any issue. Regardless the Apple technician went through diagnostics and everything came back clear. I had to correct the technician when he advised this issue only applied to the iphone 6!
Long story short, the only acceptable resolution to repair the phone is to buy a refurbished iphone 6 plus like for like at the price of £350. Naturally I declined and with no other options offered by the technician I had to leave.
My question - what are my options? Apart from buying another phone or going to a 3rd party repairer. Is it worth contacting Apple Exec Relations to complain of the high price of buying a iphone 6plus? That is two years old and will soon be replaced by an even newer phone (iphone 8)?
Sorry for the rant but the high price quoted has shaken me up a bit.
Thanks
S