Apples on line ordering and my imac order

StokeLee

macrumors 6502
Original poster
May 30, 2005
413
0
Stoke-on-Trent. Midlands, UK
FIrst off im having a iMac G5, infact it should be delievred today according to the tracker website. Anyway, before i ordered this one, i ordered another one from Apple, just under a month before this one that im getting today, and in that time, the upgraded the iMac, and changed my order accordingly, now they messed up when they did this, and i had a iMac for 700 pounds ish, i can post the exact details if someone wishes to check this out,, but when i went to pay for it,, i was goign by finance,, they said it was a mistake, now i actually emailed apple before this, and they comfirmed this price was correct, so where do i stand, the guy who took my second order,,, ( i just wanted the iMac asap, lol, i want i want i want)said that he would pass this on, and get back to me, this was abot two weeks ago now, and nothing has come back.Should Apple of honoured this price that they quoted me on their website? and if so, how do i get it?

sorry if this is in the wrong forum.

Regards

Lee
 

StokeLee

macrumors 6502
Original poster
May 30, 2005
413
0
Stoke-on-Trent. Midlands, UK
an update, they even said it had been cancelled, but it hadnt according to the apple website,,, anyway
heres the proof,,,,,

IMAC G5 17/COMBO CTO Z094 On or before
24/05/2005 £1,053.61 1 £1,053.61
Power Supply, WW 065-5256
1GB DDR400 SDRAM (2 DIMM) 065-4715
160GB HD 065-4703
Combo Drive 065-4704
No BlueTooth 065-4717
Airport Extreme Card-Z Z065-4718
Not Applicable 065-4681
BT Mod.+Wrless Kybd&Mse+OSX-B B065-4721
Accessory Kit-B B065-4695



Replaced with new product




IMAC 17/1.8/COMBO CTO Z0BY On or before
24/05/2005 £611.91 1 £611.91
1GB DDR400 SDRAM (2 DIMM) 065-5578
250GB HD 065-5602
Combo Drive (DVD-ROM/CDWR) 065-5566
None 065-5796
None 065-4683
Wrless Kybd&Mse+OSX-B B065-5583
Accessory Kit w/ Modem-B B065-5558



Under Review





Order Subtotal: £611.91
VAT: £107.08
Shipping Charge: £0.00

Total: £718.99


its gone a bit squished, i cut and paste,, but how cheap is that, i think that apple should honour their website price,, its like going to a supermarket, and the wrong barcode being on a product, and it being cheaper.
 

Apple!Freak

macrumors 6502a
Jan 11, 2005
545
0
East Coast
StokeLee said:
FIrst off im having a iMac G5, infact it should be delievred today according to the tracker website. Anyway, before i ordered this one, i ordered another one from Apple, just under a month before this one that im getting today, and in that time, the upgraded the iMac, and changed my order accordingly, now they messed up when they did this, and i had a iMac for 700 pounds ish, i can post the exact details if someone wishes to check this out,, but when i went to pay for it,, i was goign by finance,, they said it was a mistake, now i actually emailed apple before this, and they comfirmed this price was correct, so where do i stand, the guy who took my second order,,, ( i just wanted the iMac asap, lol, i want i want i want)said that he would pass this on, and get back to me, this was abot two weeks ago now, and nothing has come back.Should Apple of honoured this price that they quoted me on their website? and if so, how do i get it?

sorry if this is in the wrong forum.

Regards

Lee
Woah! FedEx delievers at midnight? Awesome!

Just kidding. :p Well it is midnight here, but obviously not over there. Britain is it?
 

StokeLee

macrumors 6502
Original poster
May 30, 2005
413
0
Stoke-on-Trent. Midlands, UK
yep britain it is,, 4.40am, and i should be asleep, tnt tracking website says my imac is in cannock, which is their closest depot, about an hour and half away, so should get it today, if i stay awake, ,,,
wish they could deliver it now, i want my iMac
 

Mr Maui

macrumors 65816
Jul 19, 2002
1,152
0
Appears the replacement product is a decent upgrade for a lowered price ... not sure I understand the problem. If the second listing is what you were quoted, and Apple is now not wanting to honor the price, I would think that if you have it in writing, that they would have to honor it. However, that is just my opinion. Good luck.