Apple's Order Status Webpage Down?

Discussion in 'MacBook Pro' started by Taylor-C, Jun 17, 2012.

  1. Taylor-C macrumors 6502a

    Joined:
    Jul 12, 2011
    Location:
    UK
    #1
    When I try to log I to my account on the Apple Store it comes up saying 'we're sorry - we could not process your request'

    Anybody else getting this message?
     
  2. mitty macrumors regular

    Joined:
    May 21, 2010
    Location:
    Melbourne
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    I checked an hour or so ago and it worked, but just checked after seeing your comment and get the same "sorry..." message you do. Must be doing some maintenance or something.
     
  4. powsucks macrumors member

    Joined:
    Jun 14, 2012
  5. puke macrumors regular

    Joined:
    Dec 30, 2007
    Location:
    Sweden
    #5
    Yeah, same. AND i've gotten my money back from Apple from my purchase of the new Retina display (for some reason), could they have problems with their systems or am i getting a computer for free?
     
  6. danetello macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #6
    I think that Apple normally hold the money in your account first, so it is taken from the available balance, and then actually take it once the product is delivered. But banks normally after about 5 days, assume that the sale is no longer going to take place so put the money back into your available balance.
    I had the same thing happen when I ordered my iMac, but they eventually took the payment once the iMac was delivered.
     
  7. samuelabrooks macrumors newbie

    Joined:
    Jun 15, 2012
    #7
    It's back online in case anyone was wondering.
     

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