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You don’t know whether Apple made $0 or $10b from allegedly upgrading due to this. There is nobody that can prove any critical mass or intention. Even someone claiming as such on this forum. (My 6s has the battery replaced)

This is an expensive year for Apple.
They made at least £800, my colleague bought a new iPhone due to bad/dishonest advice from the Apple store. I suspect she was not even close to being the only one.
She asked me about the problem and I was stumped, told her to take it to the genius bar. I feel like I'e cost her that money.
 
They did that more to the iPhone 5s more than any of the newer iPhones so I have no idea why that is not included in the lawsuit. Apple clearly admitted their guilt to me and replaced my battery for free they felt so guilty after it partially exploded!
 
Yeah, it's a great engineering solution. I don't think anyone is arguing against that (and if they are, they're wrong).

Where it gets tricky is the "wasn't forthcoming" part. People's older phones slowed down and, not knowing why, they bought new phones from Apple because of that. Until "thottlegate" came to light, Apple didn't tell customers they could pay to have their worn-out batteries replaced to enable their phones to run at full speed.

Even if you give Apple the benefit of the doubt here and attribute this to poor communication instead of manipulation of their customers, they still benefitted from people buying new phones to replace throttled phones. That's why there's a case here.
Yep, and to think that they didn't know people were reporting it is laughable.
  • Apple issue iOS update.
  • People start bringing phones to the store due to shutdowns, (which Apple will diagnose as at least a battery problem - they have powerful diagnostic software which tells them this and all those phones will show a similar trend that is as plain as the nose on my face).
  • The problem gains worldwide traction as it starts appearing on internet forums, (ASC, Macrumors, Reddit, Geekbench, Twitter, etc, etc).
  • Apple still despite getting feedback from the Genius bar and the above sources they plough on telling consumers that their phone is simply knackered and needs replacing.
  • Apple faces, (yet another justified), lawsuit.
  • We end up with these articles and people still defend it as innocent and altruistic behaviour on the part of Apple.
 
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Sadly, but true. Just when I was getting into Mac in 1999-2000 I saw him as being so open to expansion for the new G4's at the time. Something must have changed him.

My parents and formerly my PowerMac G4 Quicksilver is still working fantastically with maxed out RAM and WIFI and graphics upgrades, but sadly the browsers and the MAIL program are now an epic fail. The damn machine will still play the PowerPC version of HALO and QUAKE 4 though. :D
 
Hi, I notice your avatar states Baltimore. Are you from Baltimore County ? If you come over to the PPC forums, there are a lot of modern browsers which will work plus a few youtube players and no pop ups telling you need to upgrade browser. Don't through that Quicksilver away. i am typing this on a PowerBook G4 1.67 with an ssd installed, using Webkit for leopard PPC. Everything works so so well. Tenfourfox is a modern web browser for all PPC G3, G4, AND G5. I run this a lot and there are many ways to speed it up.
 
Doomed to be repeated with iPhone SE2 with same tiny 1821mAh battery with little to no headroom for degradation over time. Considering ~$60 phones have 4000mAh battery it should only cost Apple a few dollars at their scale to bump up the battery capacity.
 
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Is this an example of actions speak louder than words?
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Not sure if this was a great(?) engineering feature or a passive way to push people to upgrade their iPhone. I think if Apple was forthcoming about it, I would've preferred my battery to die than to slow down the phone.

your phone would have shut down because your battery was already dead. The feature came on automatically once your battery couldn’t supply enough power

when your phone shuts down randomly it risks data loss so most people would rather keep their stuff. And before you say you have a back up 80% of people don’t. Trust me
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No one said it's a store credit. In the court, no one will operate on non-standard, non-liquid currencies. A dollar in court is a dollar in the bank.
You mean the one that ran for a year?

and not sure about The US but older In the UK iPhone batteries are £45 to replace. Not exactly highway robbery is it.
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Yep, and to think that they didn't know people were reporting it is laughable.
Apple issue iOS update.
People start bringing phones to the store due to shutdowns, (which Apple will diagnose as at least a battery problem).
The problem starts appearing on internet forums, (ASC, Macrumors, Reddit, Geekbench, Twitter, etc, etc).
Apple still despite getting feedback from the Genius bar and the above sources Apple plough on telling consumers that their phone is knackered and needs replacing.
Apple faces, (yet another justified), lawsuit.
We end up with these articles and people still defend it as innocent and altruistic behaviour on the part of Apple.
You do realise that less people would be going to the bar after the update because the update stopped the shut downs right?
 
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Apple in March agreed to pay $500 million to settle a class action lawsuit that accused the company of "secretly throttling" older iPhone models, and now the settlement has been preliminarily approved by a judge.

iphone-6s-battery.jpg

According to Law360, U.S. District Judge Edward J. Davila in a Zoom hearing provided preliminary approval but said that he wants to extend the final approval deadlines due to the ongoing health crisis. Apple's lawyers have been instructed to propose a new date for a settlement approval hearing that will take place sometime in December.

If the settlement is approved, it will put an end to dozens of lawsuits that were levied against Apple and ultimately consolidated into one class-action suit in May 2018. The lawsuits were filed against Apple after Apple confirmed that it introduced software to throttle the maximum performance of some older iPhone models with chemically aged batteries no longer capable of supporting full power to prevent these devices from shutting down unexpectedly.

Apple 2017 released iOS 10.2.1 with performance management software that had the throttling built in, but made little mention of the change in the software's release notes. The throttling was discovered by Primate Labs founder John Poole when he noticed lower than expected benchmark scores, and there was a major public outcry after it was discovered Apple was limiting performance.

Apple apologized for its lack of communication and ultimately launched a battery repair program that dropped the price of battery replacements to $29 through the end of 2018. Because the throttling kicks in when an iPhone has a degraded battery, a battery replacement effectively fixes the issue.

Apple in iOS 11.3 introduced a new feature that allows users to see the current health of their batteries, and it turned off the performance management feature by default until an unexpected shutdown occurs. Though agreeing to settle the case, Apple has maintained that it did nothing wrong legally.

If approved, the settlement will provide every affected iPhone user in the class with $25. The amount could increase or decrease somewhat depending on legal fees and the aggregate value of the approved claims. If the payouts, attorney fees, and expenses don't add up to at least $310 million, class members could receive up to $500 apiece until that minimum is reached.

Apple has email addresses for most class members, so attorneys for both sides believe there will be a high claims rate.

The lawsuit includes all former or current U.S. iPhone owners that have the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, and SE, running either iOS 10.2.1 or later or iOS 11.2 or later, and who ran these versions of iOS prior to December 21, 2017.

Article Link: Apple's Plan to Pay $500 Million to Settle Lawsuit Over 'Secretly Throttling' Older iPhones Gets Preliminary Approval
ok I got a 6, 6s, 7 plus. How do I get in on this.
 
Is this an example of actions speak louder than words?
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Not sure if this was a great(?) engineering feature or a passive way to push people to upgrade their iPhone. I think if Apple was forthcoming about it, I would've preferred my battery to die than to slow down the phone.

...until your phone died and you’d complain Apple built phones to expire and there would be a class action lawsuit for that.

I agree they should have been forthright about it... but please don’t claim you’d prefer a phone to die after a couple (even a few) years. My wife got 6 years out of here 5s. I think pushing people onto new phones is the last thing Apple was doing in this.
But that’s just me.
 
And still to this day, people are alarmingly misinformed about this simple issue.

It's not just having the battery die a little earlier. Either the phone randomly powers down at any battery level under sudden loads (like launching an app) since the aged battery can't sustain voltage spikes like it could 500 cycles prior, or it throttles back slightly to allow for you to not lose everything you were doing and 90 seconds to reboot. Apple chose not to allow the phone to power off. You've got the choice now, I hope you're now using it with the setting in the "will randomly turn off" position.
And yet this was never an issue on prior models regardless of age.
 
Except when the tires wear out, Apple limits your engine output in the name of "safety" and advises you to buy a new car instead of just changing the tires.
That first part would be a great feature. Which is ehat the throttling actually is. The second part is not what happened, it would be mire reasonable to say “and don’t tell you about it, so you falsely assume you need a new car”. The real fallacy of Apple is not the feature, but the “not telling about it” part. This gets obscured in most media, especially mainstream.
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And yet this was never an issue on prior models regardless of age.
Because the power management, and difference between low and high loads, have become much more aggressive.

But who cares about facts.
 
Many people buy iPhones just so they don't have to micromanage a million little settings like this - - they have real work to do, and their smartphones are simply a tool to help get it done.
 
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this is one of those things where this was actually a great engineering feature that Apple just wasn't forthcoming enough with

My eyes bleed reading this opinion sooooo many times!!!

Do I really need to keep repeating that there was zero... ZERO... connection between battery health and throttling!!! You could go to an Apple store, pay for a brand new battery and you'd still be throttled. Further there was no plan to enable it on brand new iPhones once the battery started to fail.

There was absolutely no logic/engineering about it. It was just an evil slow-down that Apple hid and lied through their teeth about when busted. At first they denied it, then after experts proved it was going on they cooked up a fake excuse in an attempt to save face... it was 100% Apple being a bunch of so and so's!
 
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What a sad, poor law system is the one where it is better to settle than continue litigation, even if you think you are right 😔
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Now about those iPads that are throttled with no option for battery management.......
And I’m sure you have proofs for saying that 🧐
 
And since iOS restores full performance once a healthy battery is put in, that only helped explain what Apple was trying to do.

They didn't though!!!

All that happened was that with an arbitrary software update the devs put in code to say 'sloooow down ALL iPhon 6's!!! All... no matter what'.

People noticed and anecdotes started coming out. APPLE VEHEMENTLY DENIED IT!!! THEY TOLD US NOTHING WAS BEING SLOWED DOWN!!!!

So the experts came in, got all the tech data to prove there was something fishy going on. Finally with all the data shoved in their face Apple put on their angel face and said 'oh well of course because old batteries will not perform unless we do this!!! It was a good feature!!! We did it for you!!!'

People need to stop peddling absolute GARBAGE about it being a 'feaure'.

1. APPLE SLOWED DOWN PHONES TO MAKE THEM REDUNDANT REGARDLESS OF BATTERY HEALTH.
2. THEY LIED LIED LIIIIED FOR SO LONG ABOUT IT, SAYING IT WASN'T GOING ON!!!
3. WHEN CONFRONTED BY EXPERT ANALYSIS AND A COURT ORDER THEY LIED AGAIN, SAYING IT WAS A FEATURE!!!

**A NEW BATTERY DID NOT TURN IT OFF!!!!**

***A DUD BATTERY IN A NEW PHONE DIDN'T LEAD TO SLOW-DOWNS!!!***
 
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Now about those iPads that are throttled with no option for battery management.......
And I’m sure you have proofs for saying that 🧐
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Two sentences missing from the release notes cost them $500 Million. Probably should learn a lesson from that.
They did. Thanks to that mistake, now iOS is giving you informations about battery health.
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if it was solely great engineering, then why didn’t they say it in the first place?
That’s because engineers and marketing people aren’t the same. Sadly.
 
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They didn't though!!!

All that happened was that with an arbitrary software update the devs put in code to say 'sloooow down ALL iPhon 6's!!! All... no matter what'.

People noticed and anecdotes started coming out. APPLE VEHEMENTLY DENIED IT!!! THEY TOLD US NOTHING WAS BEING SLOWED DOWN!!!!

So the experts came in, got all the tech data to prove there was something fishy going on. Finally with all the data shoved in their face Apple put on their angel face and said 'oh well of course because old batteries will not perform unless we do this!!! It was a good feature!!! We did it for you!!!'

People need to stop peddling absolute GARBAGE about it being a 'feaure'.

1. APPLE SLOWED DOWN PHONES TO MAKE THEM REDUNDANT REGARDLESS OF BATTERY HEALTH.
2. THEY LIED LIED LIIIIED FOR SO LONG ABOUT IT, SAYING IT WASN'T GOING ON!!!
3. WHEN CONFRONTED BY EXPERT ANALYSIS AND A COURT ORDER THEY LIED AGAIN, SAID IT WAS A FEATURE!!!

**A NEW BATTERY DID NOT TURN IT OFF!!!!**

***A DUD BATTERY IN A NEW PHONE DIDN'T LEAD TO SLOW-DOWNS!!!***

All completely untrue.
 
Yeah, it's a great engineering solution. I don't think anyone is arguing against that (and if they are, they're wrong).

Where it gets tricky is the "wasn't forthcoming" part. People's older phones slowed down and, not knowing why, they bought new phones from Apple because of that. Until "thottlegate" came to light, Apple didn't tell customers they could pay to have their worn-out batteries replaced to enable their phones to run at full speed.

Even if you give Apple the benefit of the doubt here and attribute this to poor communication instead of manipulation of their customers, they still benefitted from people buying new phones to replace throttled phones. That's why there's a case here.
I agree. But in the end I’m happy this happened. Every time Apple does something wrong, they react correcting the policy. And now Apple’s battery policy is great (iOS health status, more affordable in store replacement, bigger batteries).
I’d like to see something similar happens to other idiotic choices like soldered RAM and SSD and the lack of a decent VGA in Mac...
 
Most phones would just start flaking out when their batteries start to degrade....this actually allows you to get much longer life...
Most phones? Are you serious right now? This NEVER happens to anyone I know with an old android phone.

You've got the choice now, I hope you're now using it with the setting in the "will randomly turn off" position.
What choice? Do you even know what you're talking about? There's no "choice" on my iPhone 7, it just tells me that it's in reduced performance mode and I just have to deal with it.


I'm amazed every time I read comments around here. Apple is this shady because of all you, who applaud their courage and defend it no matter what. This was clearly a way to force people to upgrade their old phones, yet you ignore this willingly, trying to defend a company that doesn't give a crap about you.
 
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Did Apple let customers (willing to pay the due amount) change degraded batteries of their iPhones? No
Did Apple offer a battery replacement program after this "feature" was publicly spotted? Yes
Did Tim Cook say that battery replacement program affected part of the following iPhone sales? Yes
"ignorant populism" is quite offending, in my opinion
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Ok. Just let customer replace iPhone degraded battery with a new one then. You know that this was not an available option. You know it and still keep writing about a "communication issue".
You were able to replace iPhone degraded battery even before the discounted program. Stop spreading lies.
It WAS fundamentally a communication issue.
 
You don’t know whether Apple made $0 or $10b from allegedly upgrading due to this. There is nobody that can prove any critical mass or intention. Even someone claiming as such on this forum. (My 6s has the battery replaced)

This is an expensive year for Apple.
Well, I ended up buying an iPhone X because the iPhone 6 I had ended up being extremely slow, was using a lot of CarPlay to get addresses at the time and it would take sometimes 2mins to respond... if that was caused by throttling, then it is serious throttling, I thought it was software updates at that time. Chalk up one potential sale in there.
In hindsight I don’t regret it one bit, got used to it and the iPhone X has been quite the right phone.

What I don’t get is these lawsuits sound/look fishy. $500M, but will pay $310M and $500 a piece until it reaches $310M. What happens to the other ~$200M?

How many people are in this class action lawsuit?
If 1Million 30k people get $300 dollars cash back, it leaves $1M left for fees and attorneys. Is it possible for that to be the case? 1M+ people receiving $300 each?

I’m kinda tired of feeling like so many people that don’t have to do with it profit from it, specifically: the law firm, attorneys, it’s lawyers and government people aided by the state with its love for fining a ticket for even breathing. I mean, really, where does this money go? “Oops, you did a wrong thing in our backyard, I’m fining you, pay me (even though I’m not the affected one, not in the business, not a competitor and the people that got owned are still owned)
 
Yes and no. There's the added factor of plateauing advancement in iPhones that complicates this interpretation. People were taking advantage of the battery replacement program because their phones were still good enough for another year or two. I can't imagine it would have made people hold on to their iphone 3G after the iphone 4 came along.

This was specifically the statement made by Tim Cook after the issue broke on an investor call, i.e. folks with 6 & 6S phones were taken advantage of the battery replacement program rather than buying new phones. Given the option had not existed before, their option by implication before that was replacing their phones instead.
 
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