We will never know if Steve Jobs was really as apathetic towards “efficiency” and managing “costs”, or if Apple simple managed this behind the scenes and attention was never drawn to it because Steve Jobs was so good at drawing said attention to himself.
What’s more likely is that Steve Job’s priorities made sense for a company with Apple’s challenges then, just as Tim Cook’s priorities make sense for a company of Apple’s size right now. As iPhones become more complex to design, and as Apple sells more of them every year, even the slightest tweak that can streamline the manufacturing process or save a bit of money goes a long way towards ensuring that Apple is able to pump out hundreds of millions of them every year, keep the pricing affordable, and still accomplish all this in the face of factory lockdowns in China.
Yes. Operations is in charge of making manufacturing work, and you can’t have any one department work in a silo either. That’s a surefire recipe for disaster.
The reason why Apple is so successful is because they are able to ship at scale, and if the product design team makes a beautiful product which is ultimately impractical to manufacture at scale, then they are the problem.
It’s one of the realities when you are running a company the size of Apple.