Apple's quality costed me 3 retina screens! A photographers nightmare

[salvator]

It's almost impossible to tell because a picture of a screen doesn't capture what you see with your eyes that well. It may appear darker in the photo than it is in reality.

Sorry, it was a long day. I dabbled a little bit more. Here's the link. I didn't like it as much as the other one, but it's got less blue.
https://www.sendspace.com/file/n0nypq

Hope this helps you get off to a better start. If you're really really not sure about your screen, it can't hurt to get it replaced again. They are all right about getting a really good monitor, or using a device. If you're just getting started, a good retina calibration will be fine. If you're doing this professionally, you should definitely look into something better than most laptop screens.



Sure it is. He isn't familiar with calibrations, so I helped him with it. It may not be perfect for photography, but he stated he's much happier than he was with what it came with. He can use it till he get's it right, or replaced.

Well I'm just starting up so I cannot afford a monitor as of now, as I pumped a lot of my money purchasing this machine. Well that is the thing replacing won't help as the last 3 screens were all the same and now APPLE has refused to replace it any further. I will probably try replacing it when I travel to the states or something.

I feel it is a bit uneven I mean the color at the top as you scroll it down gets darker but that was the case with all the previous 3 screens so I don't know if its a defect or thats how these screens are

 

[BoneDaddy]

Well I'm just starting up so I cannot afford a monitor as of now, as I pumped a lot of my money purchasing this machine. Well that is the thing replacing won't help as the last 3 screens were all the same and now APPLE has refused to replace it any further. I will probably try replacing it when I travel to the states or something.

I feel it is a bit uneven I mean the color at the top as you scroll it down gets darker but that was the case with all the previous 3 screens so I don't know if its a defect or thats how these screens are

Did you try looking at full paged different colors? Google something like "white wallpaper", then view image in presentation mode. Make sure to get one that will take up the whole screen. Then do it with a few colors. Having the par and no bar, and one shade from one side of the screen and something similar but different on the other, really doesn't help. Our eyes are easily tricked.

I found it was best for me to look at one solid color.

 

[salvator]

Did you try looking at full paged different colors? Google something like "white wallpaper", then view image in presentation mode. Make sure to get one that will take up the whole screen. Then do it with a few colors. Having the par and no bar, and one shade from one side of the screen and something similar but different on the other, really doesn't help. Our eyes are easily tricked.

I found it was best for me to look at one solid color.

yes i have done that in photoshop with fullscreen mode and it looks fine there .
could it be because of viewing angles? moreover if its not too much to ask could please take picture of your screen in a similar fashion that I have?

 

[BoneDaddy]

yes i have done that in photoshop with fullscreen mode and it looks fine there .
could it be because of viewing angles? moreover if its not too much to ask could please take picture of your screen in a similar fashion that I have?

It does look a little off compared to sight, but not really any color transitioning.

 

[salvator]

It does look a little off compared to sight, but not really any color transitioning.

sorry I meant with the google bar as the grey color around is the one that changes
And I love the theme, from where did you get it

 

[BoneDaddy]

sorry I meant with the google bar as the grey color around is the one that changes
And I love the theme, from where did you get it

Like this?

Thanks. It's a mixture of regular Yosemite options, iStats, and some icons I made.

 

[salvator]

Like this?

Thanks. It's a mixture of regular Yosemite options, iStats, and some icons I made.

the theme is amazing
no no like this

 

[BoneDaddy]

the theme is amazing
no no like this

Thanks.


Well those gaps and different things in the desktop wallpaper are going to trick your eyes.

The second picture has a pattern, to try and bring consistency to the eye.

 

[salvator]

Thanks.


Well those gaps and different things in the desktop wallpaper are going to trick your eyes.

The second picture has a pattern, to try and bring consistency to the eye.

thats true
I had posted an ad for selling this machine and i got a quote of about 1160$ and I purchased it for 1400$, do you think I shall go for it? Except for that little uneven color the machine is absolutely fine

 

[Axne123]

Just get rid of it. It seems as if you are unhappy with it, and you probably never will be. The screen is something that you have to look at to do your work , And actually enjoy your Mac. Seeing that the yellow tint is bothering you that much you should sell it and try to recoup, as much money as you can from it.

Good Luck

 

[salvator]

Just get rid of it. It seems as if you are unhappy with it, and you probably never will be. The screen is something that you have to look at to do your work , And actually enjoy your Mac. Seeing that the yellow tint is bothering you that much you should sell it and try to recoup, as much money as you can from it.

Good Luck

But if i sell it , i'll end up buying the same machine again so it will be really stupid of me to sell this and put in more money just to purchase the same product again

 

[BoneDaddy]

But if i sell it , i'll end up buying the same machine again so it will be really stupid of me to sell this and put in more money just to purchase the same product again

I say, if it's not going to be long before you come back to the states, just deal with it and get it replaced here. It wouldn't make sense to sell it right after you buy it, and take a 200 dollar hit, all because the screen MIGHT be flawed.

I wouldn't consider selling it until after Apple refused to exchange it in the states. Even after that, if the screen is flawed, it's going to be a tough sell at close to retail. Unless you don't disclose that the screen may be flawed, which would be wrong.

Just give it some time. The next screen will likely still need calibration to meet even a normal person's standards, but it's unlikely it will have that blotchiness.

Since you can't afford a professional grade external monitor, at least hook it up to your TV or buy a cheaper monitor, just to keep from having to look at the screen when you don't have to. Than when you get to the states, give Apple a visit.

That's what I'd do, but that's just me.

 

[salvator]

I say, if it's not going to be long before you come back to the states, just deal with it and get it replaced here. It wouldn't make sense to sell it right after you buy it, and take a 200 dollar hit, all because the screen MIGHT be flawed.

I wouldn't consider selling it until after Apple refused to exchange it in the states. Even after that, if the screen is flawed, it's going to be a tough sell at close to retail. Unless you don't disclose that the screen may be flawed, which would be wrong.

Just give it some time. The next screen will likely still need calibration to meet even a normal person's standards, but it's unlikely it will have that blotchiness.

Since you can't afford a professional grade external monitor, at least hook it up to your TV or buy a cheaper monitor, just to keep from having to look at the screen when you don't have to. Than when you get to the states, give Apple a visit.

That's what I'd do, but that's just me.

I'm not sure when I will visit the states next but I'm going buy the extended warranty and probably within those 3 years i will visit it once for sure or I will definitely visit a country that has a genius bar, as my country have only authorized service centers where the people are "not so smart". At the same if I sell the computer now, I'll have to wait for me or someone to travel to the states to buy a new one again and till then I will be without a machine.

To the average consumer the screen is fine, I showed it to few of my friends and they didn't know what I was talking about.

It just that because I'm into editing and all, I understand hue, color, saturation etc and I know it as a fact that this screen is a bit yellow which is annoying as my first display was perfect but again all my three previous displays were similar, so I guess that's how they are I mean Apple cannot manufacture a batch of faulty display right?they haven't sunk so low

 

[crawler1975]

I am an occasional photographer.
Yesterday after editing a few pictures in photoshop and uploading them when I saw them from my phone's screen and another computer's screen, the difference was drastic. In my mac where i edited them they seemed fine but viewing the same pictures from different screens they were overly saturated.

Does this mean that my screen is faulty cause of the tint and can't recognize the true colors of the picture?

I am quoting what you said with regards to photography. I am a photographer and I know what you are experiencing. Just as what others have said, your problem is mainly due to uncalibrated screen. If you are serious with your photography, you will need to have a calibrated screen - this means you will have to invest on a color munki or spyder - you will also need to consider your ambient light when doing calibration, by running a proper calibration - this will produce a specific icc profile for your laptop ... and when you want to print your photos, you will need to get your printer's specific icc profile as well ...

the bottom line here is that, each lcd screen/laptop screen regardless even if it's identical model will always produce color variance.

 

[salvator]

I am quoting what you said with regards to photography. I am a photographer and I know what you are experiencing. Just as what others have said, your problem is mainly due to uncalibrated screen. If you are serious with your photography, you will need to have a calibrated screen - this means you will have to invest on a color munki or spyder - you will also need to consider your ambient light when doing calibration, by running a proper calibration - this will produce a specific icc profile for your laptop ... and when you want to print your photos, you will need to get your printer's specific icc profile as well ...

the bottom line here is that, each lcd screen/laptop screen regardless even if it's identical model will always produce color variance.

hey, i know i need to calibrate it but as i mentioned I'm learning photoshop and I'm still an amateur at photography, but i love doing it and i'm strongly considering it as a profession but i am facing problems while editing pictures in photoshop as the colors are completely different compared to every screen I had. And when I view the same pictures on phone's AMOELD display they are much brighter and richer in colors.

The white on retina screen looks kind of pinkish and the grey looks a bit yellowish. The color #ededed which grey looks bit yellow , and its only this one color which is weird again

I would love to get a few tips from you, considering you're a photographer.
How shall I start? Any advice that you would like to give?
What camera and lens do you use?

I cannot afford a calibrater as of now but i think the service centers calibrate the screen after replacements, don't they?
I have a friend who has the same machine with the same screen a020 and his screen looked much more whiter and richer in hue and contrast too, that is just so weird and as you say each screen will vary in color I agree but the difference should be miniscual right?

I feel that Apple uses inferior displays as replacements while the good ones are the ones that ship with the computer because all my previous 3 displays were just similar

I had read the retina displays were amazing for photographers and graphic designers that's the reason i went for it, I didn't know there were problems too it and that one needs to buy a separate professional monitor

 

[aristobrat]

I mean Apple cannot manufacture a batch of faulty display right?they haven't sunk so low

Apple doesn't manufacture the actual display panel, Samsung, LG, etc do. If you search the forums here, you'll find posts going back over a decade talking about how virtually every panel has a slight variance when compared to another.

the bottom line here is that, each lcd screen/laptop screen regardless even if it's identical model will always produce color variance.

^^^ this.

OP, if you Google "screen calibration", you'll see there are tons and tons of articles for doing this on all types of monitors and systems (both Mac and Windows).

 

[salvator]

Apple doesn't manufacture the actual display panel, Samsung, LG, etc do. If you search the forums here, you'll find posts going back over a decade talking about how virtually every panel has a slight variance when compared to another.


^^^ this.

OP, if you Google "screen calibration", you'll see there are tons and tons of articles for doing this on all types of monitors and systems (both Mac and Windows).

I know that but this is the first I have ever needed to calibrate any display,
and I'm not quite sure because after trying the calibration option in the settings it still is a little uneven.

I don't know what to do from here

 

[burgman]

You need to learn more about displays. One example is your surprise that a AMOLED display shows richer colors well DUH. That's only one of the major selling points that Samsung uses. Second about new screens must be defective if a calibration is needed. At Anand tech and other display review sites guess what one of the first things they do while reviewing to see before and after? Since you are starting out, obsessing on one piece of equipment isn't helpful.

 

[Samuelsan2001]

There is no easy fix

I know that but this is the first I have ever needed to calibrate any display,
and I'm not quite sure because after trying the calibration option in the settings it still is a little uneven.

I don't know what to do from here

You have been given a lot of advice here, you are going to have to make the decision wether you want to make the effort and possibly some investment in this hobby to head to proffesional levels.

If you want a properly calibrated screen you are going to have to invest that time to learn all about how and what to do and possibly money to do it. This will be the same on almost any computer you buy, properly calibrated screens are almost always big externals and are not cheap.

Lastly comparing it to an overly saturated AMOLED screen is just showing your need of some study on the subject. Even I, as a non photographer, knows that they are completely unrealistic in colour and contrast, sure if thats what you like then go ahead do the study and calibrate your screen for that eye popping unrealisticness that you get from you phone but none of your photos will look like what you have taken a picture of on it.

 

[salvator]

You need to learn more about displays. One example is your surprise that a AMOLED display shows richer colors well DUH. That's only one of the major selling points that Samsung uses. Second about new screens must be defective if a calibration is needed. At Anand tech and other display review sites guess what one of the first things they do while reviewing to see before and after? Since you are starting out, obsessing on one piece of equipment isn't helpful.

You have been given a lot of advice here, you are going to have to make the decision wether you want to make the effort and possibly some investment in this hobby to head to proffesional levels.

If you want a properly calibrated screen you are going to have to invest that time to learn all about how and what to do and possibly money to do it. This will be the same on almost any computer you buy, properly calibrated screens are almost always big externals and are not cheap.

Lastly comparing it to an overly saturated AMOLED screen is just showing your need of some study on the subject. Even I, as a non photographer, knows that they are completely unrealistic in colour and contrast, sure if thats what you like then go ahead do the study and calibrate your screen for that eye popping unrealisticness that you get from you phone but none of your photos will look like what you have taken a picture of on it.

Sorry guys I didn't know that, thank you for providing me with that information but as I said and correct me if I'm wrong but will calibration help fix an uneven display? If so then How?
Is there any specific site where I can study about color profiles like ADOBE RBG 1998

I just calibrate my screen again, all this while i was comparing it to my dell inspiron and my phone's amoeld display. What shall I compare it with exactly? I have close friend who has an iPhone 6 and the unibody macbook pro would that help? I don't know anyone who has the retina macbook pro.
Though I have compared it to the iPhone 5 the 5 is much brighter

 

[Bomb Bloke]

If you'd've complained about this when these machines were first hitting the shelves, you'd've been drowned out by all the other posters yelling about the exact same thing.

Long story short, some of these systems had displays made by LG, and some had them made by Samsung. Apple doesn't actually make very many components themselves, and they tend to contract out different companies to make the same parts for the same system models.

A large number of people who ended up with A020 displays (assumed to be from Samsung - Apple isn't open with that information) complained about the yellow tint and/or blotches. Calibrating can mitigate it, to a point... but most were only happy when Apple finally gave them LG displays (via roulette - there was no way to specifically order such a screen, the repair man either happened to have one, or he didn't).

That's not to say that all LG screens are good and all Samsung screens are bad. With other systems, it's been the same story, but reversed.

For those who care about display quality, all I really have to say is to look at the screen of the specific unit you intend to buy before you fork over the cash. There's a good chance it won't look the same as the display models. I realise this isn't possible with custom orders, but there you have it...

 

[salvator]

If you'd've complained about this when these machines were first hitting the shelves, you'd've been drowned out by all the other posters yelling about the exact same thing.

Long story short, some of these systems had displays made by LG, and some had them made by Samsung. Apple doesn't actually make very many components themselves, and they tend to contract out different companies to make the same parts for the same system models.

A large number of people who ended up with A020 displays (assumed to be from Samsung - Apple isn't open with that information) complained about the yellow tint and/or blotches. Calibrating can mitigate it, to a point... but most were only happy when Apple finally gave them LG displays (via roulette - there was no way to specifically order such a screen, the repair man either happened to have one, or he didn't).

That's not to say that all LG screens are good and all Samsung screens are bad. With other systems, it's been the same story, but reversed.

For those who care about display quality, all I really have to say is to look at the screen of the specific unit you intend to buy before you fork over the cash. There's a good chance it won't look the same as the display models. I realise this isn't possible with custom orders, but there you have it...

Well in that case Apple is completely wrong as they have no were mentioned that they source displays from two manufacturers and both of them vary in quality. As a customer when one pays a price they expect their product to be in power with the other products in the market.

Apple is clearly violating the consumer bill of rights.

 

[Bomb Bloke]

I'm no lawyer, but I doubt it's quite "that" bad - or they'd've faced a class action lawsuit about that particular fiasco already. Truth be told, more users were concerned about the ghosting effect some displays were having than the yellow tinge.

Regarding calibration, your best bet is to go out and buy a tool for the purpose. Your average display calibration device is basically a camera connected via USB - you place this against your screen (usually via suction cups), and the accompanying software adjusts your system's colour profile until the camera sees things the way they should be.

It's either a matter of acquiring such a device, or trusting your own eyes. Consider it an investment, perhaps - this may not be the only machine you ever need to calibrate, and it may be that it could improve any other systems you already own, too.

 

[salvator]

I'm no lawyer, but I doubt it's quite "that" bad - or they'd've faced a class action lawsuit about that particular fiasco already. Truth be told, more users were concerned about the ghosting effect some displays were having than the yellow tinge.

Regarding calibration, your best bet is to go out and buy a tool for the purpose. Your average display calibration device is basically a camera connected via USB - you place this against your screen (usually via suction cups), and the accompanying software adjusts your system's colour profile until the camera sees things the way they should be.

It's either a matter of acquiring such a device, or trusting your own eyes. Consider it an investment, perhaps - this may not be the only machine you ever need to calibrate, and it may be that it could improve any other systems you already own, too.

Okay, I think I'll bite the bullet and purchase a calibrater ,which is a good reasonable one?
I hope calibration will solve this problem, as the color appears to get darker to the bottom of the screen, look at the pictures and compare the color bars.

 

[Bomb Bloke]

Personally I've not had need of a calibrator myself (my screens look good to me, and I don't work in a field which requires any level of display accuracy), so I'm afraid I can't provide any recommendations that you couldn't pull off the average review site. I can start you off with a web search, I suppose.

Regarding the uneven brightness, no, I don't believe any amount of calibration will fix that. It relates to the backlight that lives behind the actual LCD display. Some say you can improve matters by slightly squeezing the darker areas (forcing the LCD into closer proximity to the light - note "slightly", if you suspect you'll crush it, don't even try!), and others find that the effect is much less noticeable if they simply turn their overall display brightness up higher. In some cases, you'll find that simply tilting the screen on a different angle to your eyes is enough to make it appear even.

I'm afraid the only other fix is... a new screen, which is once again subject to the roulette of part availability. Odds are good that you'd get another one which looks exactly the same as the one you've got.