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They do. Posts by Apple staff are indicated by an Apple icon.

I can't speak for the new forums, but on the old I have never received a timely reply on issues, hardly ever some very late request for more information and never ever any explaination or other form of feedback, let alone a decent solution.

The only answers I ever find are on stacksocial, coming from others who experienced the same problems.

Maybe, hopefully that will change. I am skeptical though that some fresh bling-bling environment will change apples attitude. I would welcome a serious environment where professional developers and Apple engineers can interact and exchange useful information. It would certainly help develop better software faster....
 
Where’s the old guy on the logo who was coding back in Steve’s day? I’m gonna take to the streets and loot sone computer shops. Not inclusive!
 
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It would appear that they need to add some old school gray hairs to their image. Unless Apple is continuing to push their agenda of leaving those of us behind who have been using Apple computers since the beginning. Sadly it fits...
 
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