I have a pair of the older apple ear buds that I wear when I forget my in-ears at work. Lately they've been sort of hissing or cracking. It's not often, but it happens. I went to Apple's site to fill out a replacement form and they said that they wanted the old buds back or they'll charge my card. Is this new? I can give them the old buds, but I was more curious that they wanted my credit card number to replace a pair of buds. This is the second pair to go bad. The first one was on my 4g ipod, this will be for my 5g ipod.