Toggle sidebar Toggle sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple's Return Policy: AirPort Extreme

Y

yoppie

macrumors 6502a
Original poster
Hi Guys/Gals,

I ordered an AirPort Extreme Base Station last week from the Apple online store and it's scheduled for delivery on Thursday. I would like to return it to get the new one that was announced today. Can I return it to an Apple retail store?

I know that you have to return computers through the same channel that you ordered them but I'm a bit unsure of the policy regarding other hardware/accessories. Can you guys help me?

For those of wondering why I purchased online: I purchased online because there isn't an Apple Store in my college town. I'll be home next week due to spring break and there's 3 stores within 20 minutes so a quick visit won't be hard.
 
The best thing for you to do is to refuse the delivery, and then purchase the new model in a retail store or online. Apple will credit your account back after they fail delivery.
 
nc7r said:
The best thing for you to do is to refuse the delivery, and then purchase the new model in a retail store or online. Apple will credit your account back after they fail delivery.
Click to expand...

Thanks nc7r.

I called Apple and they said I would have to return the AirPort Extreme through the mail. I'm not expected to receive the item until Thursday but the telephone representative is letting me get a headstart on the return now. They're sending me some shipping labels over e-mail to print out and tape over the package as soon as it arrives.

The "purchase online/mail, return online/mail" policy extends to all other hardware and accessories too. It's not limited to CTO machines.

Thanks again nc7r and amac4me for responding to my question. I appreciate your help!
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back