If I order an iPhone, open it up, but decide I'm unhappy with it, is it easy to return to Apple, or is there a fee as soon as it's been opened? How long do I have to return it? Can the phone be used first (put my account on it, try it out, etc).
It's easy to return, even opened items. You have 14 days to try it out and return it if you aren't happy with it. At least in US. Some countries don't even have a return policy.If I order an iPhone, open it up, but decide I'm unhappy with it, is it easy to return to Apple, or is there a fee as soon as it's been opened? How long do I have to return it? Can the phone be used first (put my account on it, try it out, etc).
And if you buy online, you always get a few more days, since you either have to take it to a UPS office or arrange a pick-upNo fee Involved. You can return any phone to Apple within 14 days with no questions asked.
Correct. You actually get 28 days. It will show 14 days from the deliver date and on day 14, if you initiate the return you do get additional 14 day to send it backAnd if you buy online, you always get a few more days, since you either have to take it to a UPS office or arrange a pick-up
Much depends on how bad it looks. They could claim it was damaged due to the “drop”.Hi guys, my iPhone has a hardware issue and they’ve agreed I can have a replacement. I’m currently on holiday so it’s being arranged next week, it’s had a drop and marked the edges! Typical. Will they reject it do you think? Can’t imagine they will given it’s a hardware issue. Just not sure if they inspect it before sending a new one. Cheers
I would say the bottom left mark is no more than 3mm. It isn’t dented it is as if it has been scrapped along. Black pen to cover?Much depends on how bad it looks. They could claim it was damaged due to the “drop”.
I know AT&T waives the fee as long as you don't open the iPhone box. I think it's actually anything Apple as long as you don't open the product box.The carriers in the US have restocking fees--or they did last time I checked. That's another reason I always buy direct from Apple. Easy returns with no questions asked.
Question for all of you on this- is there a limit to the loose return policy that Apple has?
I have made two returns as I have been trying to find the right phone for me over the last month, and it's possible I might need to make one more return as I want to stick with the one I have now, but am thinking I might want to move up a level storage-wise on that model (still within my 14 day return window).
I feel so guilty doing this, if I do really end up making my 3rd return within a month- but in reality is that a big deal at all?
They likely won’t care, especially if you are returning it to immediately buy another iPhone and one that costs more. Just be polite, friendly and I’ve found that gets you far in Apple stores.